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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Kenneth Z.
5 out of 5
9/22/2022
Miguel was professional, courteous & provided timely feedback.
TEEN ROAD.
5 out of 5
9/21/2022
Good afternoon, When I come into SM Ford for service, I'm always greeted by Jonathan.He got my car in for it's scheduled service. It was completed as promised and was given back to me all clean. Great job Jonathan
PATRICIA W.
5 out of 5
9/21/2022
Miguel is very friendly and thorough. He listened to me and understood what I tried to explain about the issues with my car. I appreciate his great customer service.
Morgan M.
4 out of 5
9/21/2022
Clare is great!!
James H.
5 out of 5
9/21/2022
Miguel has always been professional,honest and a pleasure to work with.
Judith C.
5 out of 5
9/21/2022
Miguel is always so nice and K understand all he tells me . Thank you
Gecole H.
5 out of 5
9/21/2022
He was professional and helpful. Bravo! And thank you.
MIKE M.
2 out of 5
9/21/2022
Price, I paid 112.00 for a synthetic oil change (oil only) nothing else the truck is brand new 3400 miles. No tire rotation, air filter, fluid checks, cabin filter or car wash just oil. Miguel provided excellent service and got me in and out. I just thought that price was high for a minimal service.
Steve H.
5 out of 5
9/20/2022
Great Service!
Del P.
5 out of 5
9/20/2022
Everyone at the dealership, esp. Sal, Jake, and Fredy were awesome. They seemed happy to help, and they were superb in their assistance and customer care. We thank them from the bottom of our hearts. We'll be back and happy to recommend all of you to others in the community!! -The Parrys
Thomas R.
5 out of 5
9/18/2022
Brought in on a re-call , done quickly , Thank you
Jonathan D.
4 out of 5
9/18/2022
Again, he’s aight
Cinthia L.
1 out of 5
9/18/2022
Don’t bother to call me, the damage was already done. If you want more information talk to the SA
Gregory B.
5 out of 5
9/18/2022
Jonathan kept us updated on everything that was going on we went through our extended warranty he got us a loaner car everything was top notch
Scott W.
5 out of 5
9/18/2022
100% from start to finish. I will be a new customer for you. Thank you!
Jason S.
5 out of 5
9/17/2022
Johnathan is great!! Always keeps me up to date
JONATHAN D.
4 out of 5
9/17/2022
He was aight
Jeff G.
5 out of 5
9/17/2022
Claire is amazing as usual!
Andrew M.
5 out of 5
9/16/2022
Sal was terrific! Love bringing my Raptor here.
TEEN ROAD.
5 out of 5
9/16/2022
Jonathanis extremely important to your operations. He kept me informed and had my car sparkling with a wash when I picked it up. Thanks, Jonathan

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