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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Aj M.
4 out of 5
10/26/2022
Sal has been a great and very helpful!!!!! I love the way he present himself with an attitude of "we can make it happen" he listens to whatever issues I may have with my car.
JONATHAN N.
4 out of 5
10/26/2022
Great guy for many years!!
STEPHEN D.
4 out of 5
10/26/2022
Fredy was great. Kept me informed all day. Even though I live in fountain valley and it is a drive to RSM Ford, I will continue to bring my cars there for service.
JAMES D.
5 out of 5
10/26/2022
Miguel was very knowledgeable and explained the details of the work being done and also kept me advised of the work in progress. Duane trained him well.
Rachel O.
5 out of 5
10/26/2022
Fredy Campo our service contact was incredible. 10/10.
Donald A.
5 out of 5
10/25/2022
Claire was excellent! Thanks!
Bobby B.
5 out of 5
10/25/2022
Efficient, friendly and responsive
Dana M.
4 out of 5
10/24/2022
Jonathan is great to work with.
Frank S.
5 out of 5
10/22/2022
My service visit was extremely satisfying as well as very easy to complete, and I believe a lot is because of Fredy and the other employees at SMFord.
Bjarne C.
3 out of 5
10/22/2022
I do think that there could be a another cv joint issue And I was there today at Noon By technician was out for lunch and I was unable to take time of work later today
Diana K.
5 out of 5
10/22/2022
Fredy Took great care of us. He went above and beyond to get us in right away and to get our vehicle done early.
Lorraine M.
5 out of 5
10/22/2022
Johnathon was terrific
MICHAEL G.
5 out of 5
10/22/2022
He was awesome. Very responsive. Outstanding.
Derek M.
4 out of 5
10/21/2022
Fredy is awesome. Always under promises and over delivers. Will keep coming back to see Fredy for all my service needs.
Bruce K.
4 out of 5
10/21/2022
Ask did a very thorough job! I will get my auto serviced with Sal next time.
DELMAR S.
4 out of 5
10/20/2022
Miguel was very professional and made every effort to get me back on the road heading to Washington after my car developed problems I was pleased with how he kept me informed so I could make adjustments to my travel plan he was the epitome of customer service
COURTNIE G.
5 out of 5
10/20/2022
Everyone was super nice and helpful. I always love coming here
NAIEMEH H.
5 out of 5
10/20/2022
Was wonderful service thank you Miguel was very helpful
JENS C.
5 out of 5
10/20/2022
Miguel did an excellent job communicating what's needed and the status of my vehicle.
SINA Z.
5 out of 5
10/20/2022
Great work as always by Johnathan quick response and work done fast.

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