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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Christopher H.
5 out of 5
10/29/2022
Fredy Campos is a great guy…he always treats us like family !!! He’s a great guy. -Christopher
Roy T.
5 out of 5
10/28/2022
Very good communication. Kept me updated all day.
Olivier J.
5 out of 5
10/28/2022
Freddie was brilliant and very helpful throughout the process
Julie K.
5 out of 5
10/28/2022
Thanks for the service and follow up.
Vicky H.
5 out of 5
10/28/2022
Sal was very helpful! And so was Bob Price!
John C.
4 out of 5
10/28/2022
Awesome service. Everyone is awesome and love the over communication. Literally constant which is awesome. No surprises. I’m buying another Ford.
Scott P.
5 out of 5
10/28/2022
Fredy did a great job! He was service oriented and made my experience very easy!
Blake H.
5 out of 5
10/28/2022
Jon is great, helpful & communicative.
Cristi B.
5 out of 5
10/28/2022
Thank you!
Ava H.
5 out of 5
10/28/2022
Perfect appt. from start to finish. Thank you. We appreciate you!
Mark F.
5 out of 5
10/28/2022
Expensive. But Fredy Campos is very good
THOMAS S.
4 out of 5
10/28/2022
Miguel continues to be one of the finest people with whom we do business. He is a fine representation of Ford, and Santa Margarita Ford in particular. Because of people like him, we will continue to do business with Ford. We are a Ford family as we owned three Ford vehicles, and have had four Ford vehicles before them. Miguel continuingly goes above and beyond what is expected from a service representative. Thank you!
Chris M.
4 out of 5
10/27/2022
Jonathan was perfect. Thx Jonathan for making the day for me
Rich R.
5 out of 5
10/27/2022
Good communication and Work was performed as expected.
Gordon L.
4 out of 5
10/27/2022
Happy with service today as we have been for many years.
Courtney B.
4 out of 5
10/27/2022
I experienced top notch service with RSM ford!! Thank you! I actually lost my black pair of reading glasses and was wondering if you have them?
Cody H.
5 out of 5
10/27/2022
Johnathan was amazing! Communicated well, kept me updated every step of the way & went above and beyond to make me feel comfortable with the service being done on my car. The repairs made a world of difference. Great job to everyone there !
Robert K.
5 out of 5
10/27/2022
Clare was great, lots of communication.
MARK B.
5 out of 5
10/27/2022
Outstanding service! Great communication
Joseph B.
5 out of 5
10/26/2022
You guys did an excellent job. Thank you ????

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