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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
William S.
5 out of 5
11/17/2022
Miguel did a great job handling my service requests. He went above my expectations and I will be returning for all my vehicle needs.
Rebecca S.
5 out of 5
11/17/2022
Fredy was friendly, helpful abd efficient. Sal was also helpful on Fredy's day off
Thomas S.
4 out of 5
11/17/2022
Miguel is absolutely the best! Not only is he friendly and professional, he makes us feel like we are the only ones on his plate.
Jeff S.
5 out of 5
11/17/2022
Ok
Tayde A.
5 out of 5
11/16/2022
Thank you so much Sal !! Happy to answer the survey
Chris M.
4 out of 5
11/16/2022
Clare was ever so helpful in the repair of my FFET. She went the extra mile in every area of need for my car. I appreciate Clare as well as Ford and the RSM dealership which I will recommend to anyone I speak to about my car.
Horace M.
5 out of 5
11/16/2022
Johnathan Dipane gave me excellent service and answer all my questions to my satisfaction.
Andrew Martin.
5 out of 5
11/16/2022
Clare is very friendly, professional & she goes the extra mile to make sure that you know and feel that your vehicle is in good hands with her and Santa Margarita Ford. Been going here for about 5years now. We love these guys! 10/10
Paul B.
5 out of 5
11/16/2022
Thank you very much for everything today
Anna M.
5 out of 5
11/16/2022
Thank you to Jaime at the parts department and Freddy in service for taking care of my car. They provided excellent service in a timely manner.
Stephen F.
5 out of 5
11/16/2022
Sal and the entire team does an outstanding job providing outrageous customer service. It is the only place I take my vehicles! Thank you
Naiemeh H.
5 out of 5
11/16/2022
I was happy Miguel give me wonderful service
Jim L.
4 out of 5
11/16/2022
Freddy is awesome and an excellent replacement to Dwayne.
Ava G.
5 out of 5
11/15/2022
Excellent service and Salvador kept me updated which was impressive!
Lisa S.
5 out of 5
11/15/2022
You guys always do a great job with our car thank you!
Kiran M.
5 out of 5
11/15/2022
Miguel is an excellent worker! Honestly he puts up with my nonsense and my junky car so I am very glad that he is my service representative.
MICHAEL M.
4 out of 5
11/14/2022
He is a great csr.
Kellen G.
5 out of 5
11/13/2022
Sal was great, always is
Louis F.
5 out of 5
11/13/2022
Miguel took care of us very fast. Made the service visit pleasant. Vehicle was ready before it was promised.
MYLENE N.
5 out of 5
11/13/2022
Miguel did an awesome job!

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