I ordered a key for my Porsche panamera a while back and have yet to hear if you have gotten it in yet. Please contact me back. Mark O
I received an email this morning that I had missed my service appointment yesterday at 10 AM. Please adjust your records accordingly.
Thank you for always providing excellent service!
Kayla is the BEST!!! Very professional, prompt, responsive to customer needs and reliable. I trust her completely with my vehicle. Thanks Porsche of Livermore for hiring such a lovely individual.
Kayla did an excellent job communicating and was on top of everything. Thanks!
Just noticed my wiper blade at part was missing after service car wash. Can a team member call me to address getting this fixed
I really the complete make-over of the service department - the in-depth detail of the service, the time spent with me to look into an issue, to Kayla. I’m truly impressed. I also love the video that is provided!
Whomever is responsible for the new service - you are doing one hell of a job. I’ve been going here for years and this is top notch.
Kayla - she is hands down the best advisor I have ever worked with - and I’ve worked with a lot with the amount of cars I own. She listens, is attentive, knows me by name, and remembers conversations from the past - she’s basically like a friend! In fact, I believe she knows me by voice, I appreciate that a lot.
The service member, I did not catch his name, but he is top notch! I really really enjoyed and appreciated the time he spent with me this morning. That’s world class service.
All in all you have a very happy customer. Please send my regards to Kayla, Service Manager, shop manager, and the gentleman that worked on my car.
On last point, the gentleman that worked on my car, caught my license plate and thanked me for my service. Attention to detail, and appreciation.
One hell of a team, no I mean, one hell of a world class team.
Kayla always does a great job of keeping me informed.
The only thing I wasn’t happy about was the fact I had to return to tue dealership for Windshield washer when that service was supposed to be completed. And the wash of the car was not complete the inside from windshield was no cleaned properly.
Service was great but follow up on service completion not as strong
Carolyn Goldstein-Hidalgo.
Staff was so helpful and friendly. Thank you for allowing me to wait in the waiting room to work. In addition to, coffee was great. Great service. Great staff.
We have always enjoyed working with Kayla, she knows her stuff and communicates very well. Thank you
Thank you ladies your great customer service is appreciated
Kayla was super nice and professional and got her job done. She was very warm and welcoming. It’s nice to see a woman in a mans world. My sweet , beautiful Porsche Macan is very happy with her first oil change. Thank you for such great service.
They very very busy, but still Kayla took time to talk.
Kayla was great. Nice to see more staff able to work at the store.
Your entire crew is excellent
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