Dean was professional and friendly. Took great care of me and my Outback. Was able to get me serviced right away.
Subaru team Dean was a complete professional and I am very happy with the service that was provided by him. In regards to the other personnel at the location customer service was lacking and they were rude. I would return to have my vehicle serviced here if Dean was the employee helping me otherwise I would go out of my way to have my vehicle serviced at a different location.
I always feel my car is getting the best service when I bring it to Livermore Subaru.
Dean makes the process run so smoothly!
Dean was very friendly, helpful, and professional. One of the smoothest and best service experiences I have had! Thanks to Dean and everyone involved for making it such a great experience.
Kitryna was very professional and took care of every step of my appointment. All details were explained to my expectations and the service appointment was of a reasonable time frame. Thank you Kitryna for a wonderful experience.
Dean was great the second time bought my car back but dean it right thx.
If you are not able to honor an appointment, you should at least call them ahead of time. Having someone drive out there and then telling them you can't honor the appointment is extremely rude.
Kitryna has helped me with service twice.
She is very diligent, and her attention to customer service is above what I normally observe. She takes calls quickly, and promptly calls with updates. This is the best car service I've encountered in a long while. Very satisfied, and hope her performance becomes an example for other young employees at Subaru Livermore. Sincerely, Mike Gordeev.
Dean is attentive, supportive and very knowledgeable about Subaru vehicles. He provides a superior customer service experience.
She is very professional and was very efficient. She is a great customer service representative and a valuable member of your service department.
Dean continues to offer a high level of customer service and professionalism as we continue navigating a challenging problem with my car.
Thank you Dean.
You were very courteous and made our service appointment very easy.
Great customer service
…and Subaru Service washed my Crosstrek after the service was done…!!
Kitryna ws very thorough, pleasant, and followed through with a call to tell me the car was ready.
Dean went extra mile to help me understand the car condition, great job
Great job, very well done
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