Always great customer service which I really appreciate.
Chia was amazing. After dealing with 4 other Subaru dealerships and getting the run around I was just about to give up on Subaru all together. But she was beyond amazing. She didn’t give me the run around or mislead me which I really appreciate. Thank you.
You need a good money counting machine, it takes too long to sit and watch cash being counted.
Robert is awesome! Explained everything clearly. Service is done quick and great!
Robert was very good and had great people skills. He also personally helped get the hands-free working with my wife’s phone. He got the car checked in and let me know it was done, so my wife and I went shopping and had lunch.
We were very happy.
Very quick to respond to calls. Knowledgeable on car-related parts and issues. Overall, Dean was awesome!
You worked with us regarding our concerns- thank you!
Robert was very friendly and professional. He kept great track of my service as it was in progress and got answers for my questions.
I have contacted service 4 times over the past year to get the results of the ECU programming recall check added to the system for my Ascent. The results, which are "not needed", verified on 15 Aug 2020, invoice #331144, have yet to be added.
Dean did a great job getting me in and out. I needed to go on a trip and needed an oil change. He noted that I still had 2 Maintenance slots left, so use one for this and still have one more for the end of the year.
Great service and great advice.
Thanks,
Dennis C
Great customer service! My adviser went above and beyond to address all my questions. Things are changing at Livermore Subaru. Thanks for great service, five stars!
Dean is always very professional and great to work with when it comes to my car he is very knowledgeable and always goes out of his way to help you
We specifically asked to work with Dean, as he has provided excellent customer service each time we have visited Livermore Subaru for service. He is very helpful and professional and has never disappointed.
Dean was very professional & helpful!
Dean was very well mannered and got me in and out with my service. Excellent customer service
Kitryna was very helpful in scheduling my appointment. I don't have transportation so I have to stay in the store while my car is being serviced. My first appointment would have had me wait for 4-5 hours. She helped me to reschedule it such that I only had to wait an hour. People like her make it an easy decision to bring my car back to Livermore Subaru next time, even though I live 25 miles away, and there are other options closer to my home.
Wonderful service and people at Subaru
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