Perfect service experience ????
The car is driving well after the fuel pump was damaged by a semi truck tire tread. Your team, with a lot of help from Adrees on Sunday, really came through for me after the accident. Many thanks for the work and the loan car.
Ismael was wonderful! I really appreciated his amazing attention and service.
Ismael is Thorough and Well informed! Thank You So Much!
This was my 2nd visit to this Audi location for the first exact same thing. My 2nd visit was far more courteous, responsive, and addressed all the 3 items I came for - add blue, recall, quote for the diesel tank assembly. In fact, I was not too excited to return after my first visit yet Joshua completely turned the experience around. This time I also got a virtual report on all the inspection points as part of my visit. My only request would be if the next time Audi can vacuum the interior of the car along with the quick wash. These things go a long way in picking the Audi location for service. Thanks Joshua, I really appreciate the customer care and would recommend the location/you as service rep.
Service was done in a timely manner. Much appreciated!
ISMAEL HAS HELPED ME TWICE ALREADY AND HE HAS ALWAYS GONE ABOVE AND BEYOND MY EXPECTATIONS! I'M COMPLETELY SATISFIED AND WOULD RECCPMEND HIS SERVICES TO ANYONE!
Professional, respectful and non-intrusive.
Excellent ! Thanks a lot !
As always, Nancy did an excellent job delivering service advice and handling the entire service event.
Great communication and service.
Great service and got me in and out very quickly
Nancy was very professional in taking care of my 50,000 mile service
& in addition of having the sanitization done in a timely manner.
Josh really took good care of me. He was courteous, respectful and answered all my questions.
I love Nancy as my service writer! Johnny has an exceptional crew! The service dept staff is what keeps me coming back!
Nancy is an excellent service rep. She goes above and beyond in assisting customers.
Ismael was very accommodating and very pleasant to deal with through the entire service experience. I appreciated his professional and easy attitude.
Joshua Choy went above and beyond for me and made my first dealer service experience an outstanding one! He set the bar high on customer service. I hope all of my service experiences are outstanding like this first one was! Thank you Joshua!
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