The process was very smooth.
All staff very polite! Kept me well informed! GraceP
Josh was nice and very professional. Knew his stuff and kept me informed.
Great customer service
Thank you
Ismael is always great to work with.
Ismael was a great help getting our car in and explaining the scope of service. Communication was timely, informative and to the point. Very happy with the service he provided and with Livermore Audi overall.
Thank you Nancy for the great service this time ..keep it up ..
Nancy Frasula, service advisor is the best. We can always count on her.
Great service, just wish your prepaid service program goes beyond 85k
Josh Choy was very helpful. I appreciate the good service.
Joshua went above and beyond n delivering the car to us after the service. Much appreciated.
Excellent service! Above and beyond! Highly recommend!
Nancy kept me apprised of what was going on with my car. She is thorough and knowledgeable. She is very pleasant and a pleasure to have her as a service rep.
I really appreciate Ismael customer service. Paying $2.5k out of pocket is not fun but he definitely made it bearable. All my audi service going forward will be handled Ismael only.
Ismail went above and beyond to take care of us. He is a true asset to the Audi service department.
I was told that the wheel accessories in the back of the car would be put back and they weee not. Also having had the vehicle for 3 days I thought it would be charged and washed. Perhaps my expectations were set by Tesla’s service department
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