Easy to check in and clear expectations.
Nancy was, as usual, great to work with. She followed up and helps me through the service of our car. I have been supported by Nancy foe almost 5 years and have been very pleased with her help.
Excellent service. I’m so appreciative that he (Joshua) was able to get me in today for the tire change (original appointment this Saturday). It was done so quickly. I’m truly impressed with Audi Livermore. When I buy my next Audi, I will definitely go to your dealership.
Great response service and courtesy!
I have been coming there for the last almost 5 years and I am always satisfied with the service I receive.
John is the coolest dude on the planet, what else can I say. He said he was gonna fix the problems I had, and he did, A+.
Nancy was awesome. Would love to have her my service advisor in future as well.
Nancy was Friendly and efficient
Thank you Nancy for the outstanding service. Really appreciate your worm personality too.
Natalia Mazzocco
HY TECH PACKAGING
Excellent customer service, was clear and concise and made it a positive experience.
Loaner cars are not available, making it really difficult to schedule service. I raised this issue couple of times with people who are servicing but seems like management decision to cut down on loaner cars. If loaner cars are available, you drop your car for servicing and pick loaner and move on with your day as normal. It may seems cost savings in short run, but I think it will hit bottom line in long run.
5 star service from Ismael
Ismael was great to work with. He kept me up-to date with all the happenings around my vehicle. The Audi Livermore team always delivers.
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