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Real Reviews From Verified Customers

Service Center Review Summary

5 star 550 reviews 63%
4 star 231 reviews 26%
3 star 21 reviews 2%
2 star 35 reviews 4%
1 star 37 reviews 4%
Review Us
Maxime M.
5 out of 5
5/29/2021
Awesome experience
Antonio B.
5 out of 5
5/29/2021
Thank you so much
Jean C.
1 out of 5
5/29/2021
Great, hit the wrong button!
Edward R.
5 out of 5
5/28/2021
Very professional, friendly staff. Thank you!
Faben W.
5 out of 5
5/25/2021
Danielle did a great job
Kent D.
4 out of 5
5/25/2021
Great service, time and all questions answered. Thanks for washing the car. It really looked nice. I certainly will use Port Charlotte Volkswagen again. Danielle was very efficient and was there at 7:15 when I arrived and got all done very good. Thanks, Kent D
Tim B.
4 out of 5
5/24/2021
So friendly, kept me informed
Aaron S.
4 out of 5
5/23/2021
We have been on and off again buyers and customers of Port Charlotte Volkswagen for many years and with several different vehicles. This particular service visit was the best I have received in a while and very pleased.
Myrna T.
4 out of 5
5/22/2021
EXCELLENT Service Very professional and immediate answer with Danielle Samantha and Heather I trust Norman Reeves at Port Charlotte Thank you very much!!
Marbella S.
4 out of 5
5/20/2021
I am satisfied for the service and attention that I received today. The whole VW team is very kind and respectful.
Chris M.
4 out of 5
5/19/2021
So much nicer working with PCVW than my dealer up in IL. PCVW provides service information, my Chicago dealer provides service pressure and guilt.
Gail R.
5 out of 5
5/19/2021
Very professional
Guy C.
5 out of 5
5/19/2021
Well done, thank you
Steve B.
4 out of 5
5/18/2021
Sunset VW will never see me again. This is my new favorite VW dealership.
Dorette S.
4 out of 5
5/18/2021
The service team went above and beyond. Not only did I get an oil change and car wash, but they fixed my broken sunglasses holder at no additional charge. Thank you so much!!
Patricia R.
4 out of 5
5/16/2021
Danielle provided excellent service. She was professional and confident about her product. I am impressed with the service she provided. She is a good reason for me to return for service in the future.
Victor P.
4 out of 5
5/15/2021
Danielle was simply the best. Very knowledgeable as well as extremely professional. A definite asset to your dealership. Vic Poitras
Cleveland M.
4 out of 5
5/15/2021
Danielle is awesome!!
Sarh C.
2 out of 5
5/15/2021
Everything from the customer service to the timeliness of the service was amazing! The lady at the desk was incredibly accommodating and friendly! However, when I scheduled the service, I had clicked for the car to be vacuumed out. It would not have normally been a problem as it’s a relatively small thing, but I needed those things to be done for this weekend. I then had to take it to get it vacuumed out after realizing it wasn’t done which I really didn’t have the extra time this very busy evening.
Yesen R.
4 out of 5
5/14/2021
My car was fixed earlier than planned and everyone was great!

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