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Real Reviews From Verified Customers

Service Center Review Summary

5 star 550 reviews 63%
4 star 231 reviews 26%
3 star 21 reviews 2%
2 star 35 reviews 4%
1 star 37 reviews 4%
Review Us
Roger P.
5 out of 5
6/17/2021
They were good job well done we’re very happy and very satisfied
Robert S.
5 out of 5
6/16/2021
I have to say thank you so much.. we are willing to drive a hour for now on to have our car worked on my you guys
Andre S.
4 out of 5
6/15/2021
Any service needed will be done here.
Peter J.
5 out of 5
6/15/2021
Danielle is awesome… you’re awesome . Now stop ???? . Thanks ????
Mary C.
5 out of 5
6/15/2021
Your service department is stellar!! Thanks so much
Tom C.
4 out of 5
6/10/2021
Both Danielle and Thomas have been extraordinarily helpful in getting my car back to running properly.
Not Provided.
4 out of 5
6/8/2021
She did a wonderful job . Couldn't have done more
Richard E.
4 out of 5
6/8/2021
Danielle is very knowledgeable and helpful.
Robert S.
4 out of 5
6/6/2021
Very body there is great. We have to get our car towed there and it was the best ever
Ryan W.
2 out of 5
6/6/2021
The associate behind the counter were great the associates in the shop need more training
Teresa G.
4 out of 5
6/5/2021
Helpful and thorough.
Kim H.
4 out of 5
6/5/2021
Danielle has always been professional and wonderful. I have been so pleased with Norm Reeves dealership.....I have 2 VW and 1 Honda And I was fearful going to a dealership for service due to over pricing and both service departments have come under other providers of car service... you have given me peace of mind and satisfaction time after time.
Kathleen T.
4 out of 5
6/5/2021
The text messaging was not very helpful. I sent texts asking for updates and she didn’t respond. I also called service department a few times and nobody answered the phone. If she answered the texts, I would have not made the phone calls. Overall the service was great. She explained the reason for the car issues very well. She took time to explain how it happened and what can be done to prevent it from happening again.
Sean C.
4 out of 5
6/5/2021
Danielle and her assistant did a first class job and your showroom was spotless!
Troy S.
4 out of 5
6/4/2021
Was in and out thanks for everything vw
Faben W.
4 out of 5
6/4/2021
Danielle did an amazing job conducting my scheduled appointment. She was polite, cheerful and very helpful in answering all my questions. It is obvious that she is an asset to your dealership.
Susan N.
5 out of 5
6/3/2021
The very best!
Michael P.
4 out of 5
6/3/2021
Danielle was great very informative She gets a 10 Great service Great Dealership See you again ????
Eugene J.
4 out of 5
6/1/2021
Excellent service right on time
Christopher G.
4 out of 5
5/30/2021
Staff was friendly and helped me greatly with my car’s maintenance and even helped me save some money. I will come back as always.

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