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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1744 reviews 66%
4 star 601 reviews 23%
3 star 92 reviews 3%
2 star 109 reviews 4%
1 star 96 reviews 4%
Review Us
Robert G.
5 out of 5
4/28/2021
Great service!
Billy W.
1 out of 5
4/28/2021
Took two hours for oil change due to mix up with paperwork of another customer requiring more services. This happened with another vehicle the week before. ???
Zan A.
2 out of 5
4/28/2021
Everyone was very kind but two things I ask for were not done. I don't know if they were checked out or not.
Donald P.
4 out of 5
4/28/2021
Online appointment system doesn't work, but svs adviser fit me in and I had my car back in just over an hour. Thanks
Paul L.
4 out of 5
4/27/2021
Deborah was very helpful. I have been a customer for many years. I spend 6 months in Florida, so I needed service before our trim back to Ohio.
Mary T.
5 out of 5
4/27/2021
Terrel and the service staff,are all very nice! They follow up and keep you updated!
Gyanor B.
4 out of 5
4/26/2021
Terrel has always provided excellent service whenever I visited Norm Reeves Honda. He is an exceptional rep and he is to be commended for a job well done
Rex W.
5 out of 5
4/26/2021
Good, friendly service.
Susan M.
5 out of 5
4/26/2021
Everyone was very pleasant and very professional.
William M.
4 out of 5
4/25/2021
Recently requested if all recalls were completed at the time of my service appointment. Awaiting reply, at his convenience.
Milton L.
5 out of 5
4/25/2021
John secured a loaner car for us and the work was completed in a timely fashion.
Claudia B.
5 out of 5
4/25/2021
Love our honda's
Carol C.
5 out of 5
4/25/2021
Very polite and efficient.
Don S.
5 out of 5
4/24/2021
Very pleased with the service visit. Work was done sooner than expected. Terrel was easy to work with and kept me informed.
Steve B.
4 out of 5
4/24/2021
Deborah was excellent. I submitted my comments on your website. Thank you!
Frederick H.
5 out of 5
4/23/2021
Good job
Vincent T.
1 out of 5
4/23/2021
My car was done at 9:41am,& not Brought up to me after waiting 15 minutes outside till 10:15am.
Chris F.
5 out of 5
4/23/2021
I would be happy to do a survey for you. You have consistently provided excellent service whenever needed.
Denise G.
4 out of 5
4/22/2021
We were treated with courtesy, our vehicle was taken right in even though we understood Honda Service was short staffed, and we were advised of what our car needed, which was very much appreciated.
Kelley D.
4 out of 5
4/22/2021
Terrel Sylver does an outstanding job!

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