Had a great experience with Jimmy when I dropped in on Friday to take care of my first service on my iD4 lease.
Grateful they fit me in on a Sayas I must commute M-F 60 miles daily
Renato provided a great, professional and friendly service. He was attentive to some of the needs on the exterior of the car and made a couple of recommendations. He informed me of the expected time for my car to be ready, which helped plan my day. I always like bringing my car here for the great service and competitive prices.
Jimmy is an outstanding service writer. Very thorough and attentive
Everything was exactly expected in good ways. I appreciate alll the crews in VW
Thank you and I will recommend him to others. Job well done!
Thank you so much! Today was great and you went above and beyond. I will definitely be back.
Jimmy and Raul were fantastic. They are a huge asset to your service department!
Very nice and Informative and knowledgeable and very comfortable to work with
My oil warning light came on suddenly and said my oil level was too full so I have to bring it back to have it adjusted. Also my brakes continue to squeak/grind when I apply them on a decline. My vehicle is new and should not be having these issues.
Outstanding customer service. Really helped me understand everything that was going on with my car. Thank you.
Thanks guys!! Excellent work!
Jimmy is the reason i still come to Norm Reeves.
The service was quick, courteous, and great! That was all good. The associate had just asked me when I was picking up my car so they could wash it, but it didn’t end up happening. Not the end of the world. Just would have loved that piece! Otherwise, it was great!
Friendly and curtiius service
Thank you very much for Mr. ****'s follow-up and seriousness in repairing my car
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