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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 67%
4 star 929 reviews 20%
3 star 81 reviews 2%
2 star 305 reviews 6%
1 star 237 reviews 5%
Review Us
Adam S.
5 out of 5
1/27/2021
Tom Burks was fantastic. Great service
Elise U.
5 out of 5
1/26/2021
Mr. Brucks is very helpful and friendly. He makes sure I’m updated on the progress of my vehicle and wait time and is transparent about pricing and makes good recommendations. Five stars. .
Diane H.
5 out of 5
1/26/2021
Great!!!
Cuong P.
5 out of 5
1/26/2021
Very good service, thank you
Abbass K.
5 out of 5
1/25/2021
Tom was great. He explained everything so I understood the issues. Excellent custsvc person.
Lori J.
5 out of 5
1/24/2021
Thomas is always very professional and responsive to detail shared by the customer. I appreciate him and the team at Norm Reeve’s VW.
Astrid D.
5 out of 5
1/24/2021
You guys were PHENOMENAL! 5/5
Jennifer V.
5 out of 5
1/24/2021
Thomas Brucks always provides me with excellent customer service. He is the reason I have been a returning customer for almost 10 years now
Romee D.
5 out of 5
1/23/2021
Tom is very thorough and just wonderful
Tyler S.
5 out of 5
1/23/2021
I have worked with Raul several times in the last year and have always had a great experience.
Saydi F.
5 out of 5
1/23/2021
Thank you for your great customer service!
Perry B.
4 out of 5
1/23/2021
Tom is the best
Michael C.
5 out of 5
1/22/2021
Everything was great
Louis B.
5 out of 5
1/21/2021
Keep up the good work
Aaron B.
1 out of 5
1/21/2021
The problem was not resolved. All cds are in error, unless you take them out and insert. I have pictures. Raul seemed rushed. My son explained the problem, which has existed since the car was purchased. It is not fixed.
Michael K.
5 out of 5
1/21/2021
None
Alejandro L.
5 out of 5
1/21/2021
Mr Escamilla is a very professional, courteous and knowledgeable person!! First time at this service center and I’m totally satisfied.
Jerome F.
5 out of 5
1/21/2021
Thomas was courteous and professional. He asked if I needed the WiFi password, which was a considerate touch that I don't see that often.
Breanna W.
5 out of 5
1/21/2021
Tom was super helpful & professional. He kept me updated at all stages while my car was being serviced. I appreciate his friendly attitude & how knowledgeable he was regarding all aspects of my vehicle. I will definitely bring my car back to him in the future. Thank you!
Simona S.
5 out of 5
1/20/2021
Excellent service

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