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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 67%
4 star 929 reviews 20%
3 star 81 reviews 2%
2 star 305 reviews 6%
1 star 237 reviews 5%
Review Us
Nader R.
5 out of 5
3/11/2021
Excellent service
Neda M.
4 out of 5
3/10/2021
Thomas is the best! He always treats me with the utmost professional and respectful manner. He is a big part of the reason I bring my car to this location. I hope this positive feedback makes its way to him, as I believe he deserves to be recognized for his excellence and know he is very much appreciated. Thanks for taking care of me and my Golf!
John A.
5 out of 5
3/10/2021
Very nice service experience
Garfield C.
5 out of 5
3/9/2021
Thomas was awesome. Extremely personable and forthcoming. It was truly a pleasure to meet and work with him.
Velma C.
5 out of 5
3/9/2021
Yes a very professional job and very meticulous work
Linda T.
5 out of 5
3/7/2021
Very good service
John T.
4 out of 5
3/7/2021
Thomas has made our experience with Norm Reeves Volkswagen excellent.
April N.
5 out of 5
3/7/2021
Tom is the best, always ensures I’m well taken care of and it’s so appreciated.
Edward B.
5 out of 5
3/7/2021
Excellent customer service!
William S.
4 out of 5
3/6/2021
Tom, in VW service, was quite helpful. Kudos where due!
Dennis T.
5 out of 5
3/6/2021
Raul is the best, I was appreciate his service!!!
Brian K.
5 out of 5
3/6/2021
Great service today.
Rafael R.
5 out of 5
3/6/2021
Tomas was very kind and helpful
Andrea L.
5 out of 5
3/6/2021
Thomas has helped me the few times I have had service. Great and friendly!
Ruth G.
5 out of 5
3/5/2021
Very happy with the service, thank you!
Imran M.
5 out of 5
3/3/2021
Tom was great and very helpful!
Wenifred A.
5 out of 5
3/3/2021
Thanks again for your professionalism!!!!
Edward H.
5 out of 5
3/2/2021
Have always had a good customer experience at Norm Reeves Volkswagen. Raul is always informative and helpful. Job well done. Thank you, --Ed Hidalgo
John Y.
5 out of 5
3/2/2021
Great service
Edward T.
3 out of 5
3/2/2021
Disappointed the water pump was leaking. The first time it leaked was two years after I bought the Atlas. Then we replaced the pump it in 2029. When I took it in for my oil change/tune up, I was informed it leaked again. I have never experienced this in any of the vehicles I've owned. Please pass this onto the manufacturer. Thank you.

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