Everything was so quick and efficient! I really appreciate all of Thomas’s help with getting my key programmed!
Tom in service is always pleasant and professional. I think the mechanics do a great job, it’s a bit frustrating that my van keeps breaking but they are there to help get it running again!
Tom immediately came out and greeted me as I exited my car. He started writing up my paperwork and made the process seamless. He’s always the consummate professional and a very kind gentleman to boot. I’m always happy when I see him in the service department because I know my car is in good hands.
Service is always great at your location
Raul, Miguel and everyone at the Norm Reeves VW Irvine Service department are friendly professional and wouldn’t take my car anywhere else.
Great service and very welcoming and kind staff! Taking my car to the mechanic is always so stressful but they all made it an easy experience!
Thomas was thoughtful, helpful, informed and courteous
I had a wonderful service on that day.
All the staff member of service department were nice and helpful.
Next time also I’d like to come back to this place.
Thank you!
Tom in the Service Department was very friendly and helpful. He kept me informed on my repairs.
Tom was absolutely amazing and I can’t say enough about the great customer service . Thank you so much for getting my son back on the road again!!
Nate kept in great communication and was very friendly and helpful. Thank you for the great service!
The repair was going to take longer than anticipated and he made arrangements for a rental car for me. I am completely happy with the service I received. Thanks for all you do.
Great service. Thank you Tom for being very clear.
The only thing I missed, meaning that other dealerships do is a car wash.
I maybe will ask for it next time.
Everything else is great!!
I am interested in a hybrid Tiguan if they make one.
Thank you!!
Tom was great in assisting me.
Thomas was helpful and amazing.
Took 5 hours to an oil change
Thank you for all your help Nathaniel! ????
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