Excellent service! Thank you so much for a very professional service!
B. Martinez
I appreciated that they washed my
car for me
The service manager was very friendly and helpful.
I’ve been coming to Norm Reeves for years, and a big reason for this is working with Thomas. He ensures that I’m completely aware of what is the situation is with my vehicle, and goes always above and beyond of making someone feel welcomed and confident that my vehicle is in the right hands. Thomas is a rare individual that has made every experience with him an awesome one.
Raul’s service was professional and very polite. Congratulations to Raul, a credit to the dealership.
Raul is the best. We always appreciate his professionalism and demeanor. He's a jewel!
Very nice, kept me informed and very helpful
Please send me a free mug or hat!
Raul was extremely professional and helpful. Very good service!
Tom was amazing he kept me informed on the progress of my car.
When I first heard the estimated cost would be $3500.00. I knew Tom would take care of my Bug convertible. I trust Tom so i agreed.
Have my car back and feels great.
Thank you,zTom
After very bad experiences at two other dealers it was a pleasure to work with Raul! I was treated extremely well and he definitely went above and beyond to make sure I was taken care of. I will call Raul whenever my vehicle needs service in the future.
I’ve taken my car to several dealerships, but my experience with Thomas and Norm Reeves Volkswagen was far and away the best experience I’ve had. Thomas made sure I was informed of all my options and next steps, and went above and beyond to ensure that my car was repaired in excellence. 10/10 would recommend Norm Reeves and Thomas to any of my fellow VW-driving peers.
Raul Escamilla is a top professional
Raul is always friendly and helpful, we really appreciate his effort to go above and beyond to manage costumer concerns. His long standing relationship with and consideration for those who come into the office should not go overlooked.
Give Tom a raise! He’s great! He knew all of the customers by name, was super kind, knowledgeable and went the extra mile.
Great Service! Thank you!
He did a great job. Fast, efficient, and friendly.
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