Raul is professional and helpful.
Keep up the good work ????
Very straight forward. Helped diagnose future issues
Good communication
Through
Professional
Norm Reeves is lucky to have service rep Nathaniel, he is courteous and invery informative. As a business owner I wish there are more like him
Thank You Nathan Two Thumbs Up
Nathaniel was friendly and professional. My car was serviced well and on time. I would recommend Norm Reeves VW to friends and family.
very prompt & curious, thank you Raul!
Every transaction was friendly and professional
Nathaniel did a great job. Very helpful and friendly
Raul provided excellent service during the repair but things went wrong with the process.
I am always very pleased with the service I receive from Tom. He knows his stuff and is always patient and clear in answering my questions. I can always depend on him to give straight and honest guidance regarding what I need to do. Thank you.
Very friendly and efficient staff.
Had breaks replace at this dealership and since the first day of using the new brake pads my car has been making noises that aren’t normal. It has been several months now and the service department. Hasn’t been able to rectify the problem. Last time I spoke with a service advisor about this they said that it could be a side effect of the product (break pad) they installed in my car. My car’s breaks continue to make noise when driving. Bases of the information with the service advisor this dealership must be using low quality parts and I would not recommend to friends or family for their future car needs.
Tom and the team are always great!
Raul is amazing! I always feel so taken care of, he explains all the additional service details and is incredibly professional. Please extend my gratitude to him and I hope he gets the recognition he deserves!
Raul was very helpful and true professional
Raul was professional and courteous, and provided me with timely updates on the progress of my vehicle. He was a pleasure to work with.
Raul Did a fantastic job taking care of my service needs. I have always enjoyed working with Norm Reeves service department. Norm Reeves service department has some of the best customer service I’ve had the pleasure to deal with. Thanks again. Michael B
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