Excellent communication and service by Raul as always.
Raul treated me with respect.
Was knowledgeable able to explain the recommended repair
Good Job
Had a very nice and quick experience. It went without issue and he even notified me of some extra warranty work I could get done the same day with very little extra time spent waiting. I’ll be returning and recommending him to others
The main issue I brought my car in for, wasn’t fixed.
My appointment was at 10:30am which I schedule over a month ago and I didn’t leave the dealership until after 3pm. Never once was I asked if they could provide me a ride. I followed up hourly to check on my car and they kept telling me the techs had to go for lunch. Don’t offer appointments if you can’t stick to them. Such a waste of my day.
Raul is always great. The service team is excellent!
Raul is the best service writer. 5 stars
Raul went above and beyond
Thomas Brucks is the only reason I keep returning ! You have an outstanding supervisor or customer service rep! I'm not sure what his title is but he is someone I trust -which is not easy with me. Give this man a bonus because I keep returning. Is a few more bucks? Yes but worth it when you trust the person in charge.
Raul was very professional and personable. The work was completed within the estimate time. I was very pleased with the whole experience.
Tom is always so HELPFUL to explain what is happening to your vehicle in service!!!
Will Do. Thank you, Appreciated.
Great and friendly service:)
Five Star service all the way!! Thank you
I’ve repeatedly emailed you AND went into the service center IN PERSON to tell you I don’t have a VW, and this is not my car you are servicing. Get it together and figure out who your real customer is.
Raul was great. Very efficient and makes sure to help you as much as he can I would come back just for him
Exceptional, top notch customer service,
Thank You!
Tom always provides the best customer service and I trust his knowledge and recommendations when servicing our vehicle.
Raul is an amazing leader and has a great team. Always with great attitude and helpful. Thank you guys!!
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