Norm Reeves Volkswagen Superstore Irvine Auto Repair Service Center

Always happy with the service when we visit

Raul anticipated every situation for me. He was very easy to work with and was very knowledgeable with answers to all of my questions. The shuttle through lift was great and super easy to use. Thank you for an awesome experience with your dealership!

Everything was great, thanks Tom! Just wish you had provided carwash

Nice staff.

Thomas was very helpful and professional. Appreciated his service.

Fast courteous service!

Friendly and professional

I love the service you guys provide, thank you so much! Great job ????

Raul is exceptional. He always greets me by name and always explains the service. I trust him

Super nice! Efficient, thorough.

The service and parts guys were great

Raul is always very helpful and pleasant.

17 years ago I bought a Volkswagen was called vertex vertex blue and you serviced it and then I’ll let you service this one after bringing it up from San Diego. The Servicemaster indicated that they stop making these beetles and that part so soon be harder to find. I did not tell him that in my lifetime they have stopped making the beetle four times, however I also found that the coffee machine was not working and that the machine at the Norm Reeves coffee machine had been converted to having to pay and we have a Honda that they service across the way from you know at $160 an hour I think I can have free coffee till my hearts content and I don’t think I needed to be told that certain things need to be serviced when this time the box is checked off as the complete service indicator, there’s nothing wrong with the car and if you would look at the record from last time, I had this full swagging there there was things in the yellow zone. Funny things must get better as I drive further.

Adrian was fantastic! Great attitude and wonderful service. Spoke straight with me and wasn’t too salesy or pushy

Great service and a great staff!

Great sevice

I have received service from Thomas in the past and this time was as professional as all the others. Please thank him for me.

Adrian Madrid went above and beyond assisting me with a window issue with my car. I am so appreciative that Norm Reeves employs such an amazing service advisor. In such a difficult time of finding employees, individuals like Adrian should be awarded for their hard work and dedication which makes customers such as myself want to return to a particular dealership.

Very satisfied ????

Fast, efficient and very thorough