Service Center

Real Reviews From Verified Customers

Anish Anju.
5 out of 5
5/5/2023
Felipe made this very easy and smooth.
Mike N.
5 out of 5
5/4/2023
Thank e
Ron S.
5 out of 5
5/4/2023
David was very helpful and straightforward and I appreciate directness. He has very good customer relationship skills.
Miaomin M.
5 out of 5
5/4/2023
So far best service experience ever.
Denise D.
5 out of 5
5/4/2023
Uriel was very pleasant to work with.
Randy P.
4 out of 5
5/4/2023
***** 5-Star Service!
Patricia R.
4 out of 5
5/3/2023
I really trust Raul ….. he’s been there a long time and he has gGREAT customer service!!! Just started working with Paul today and he seems to have the same good vibes as Rail!!
Gene B.
5 out of 5
5/3/2023
Mr. Gomez was very helpful and very good interpersonal skills.
Kathleen M.
5 out of 5
5/3/2023
Paul Del Villar was extremely informative. He explained things in a patient and courteous manner.
Anand I.
5 out of 5
5/2/2023
Uriel was professional, prompt and customer focused during my visit. Thank you!
Michael P.
5 out of 5
5/2/2023
It was great that Uriel got me taken care of in one day. I tried several other places to get my car back up to running. Uriel took care of everything TODAY ! From me that was awesome. Can’t say Thanks enough !
Imelda A.
4 out of 5
5/1/2023
Paul listened to my concerns and treated me respectfully. He solved all my problems so I could get my car back in a timely manner. Much appreciation for him going above and beyond. 100% Customer Satisfaction
Aja T.
4 out of 5
5/1/2023
Felipe is a super nice guy! He was very helpful with explaining the servicing process. 10/10 service!
Ryan J.
5 out of 5
4/30/2023
David was wonderful in answering all my questions and putting my mind at ease with all the work that was done on my car.
Jose D.
5 out of 5
4/30/2023
He explained to me clearly the extended warranty which I bought and without signs of hesitiation.
Singh S.
5 out of 5
4/30/2023
Uriel did a great job and provided excellent customer service. I am fully satisfied.
David E.
2 out of 5
4/30/2023
$1000+ tire service. Scheduled an appointment for 1 to 2 hours, took over three. No loaner available, only 10 mile limit for Lyft (Home is San Clemente) And no courtesy car wash…seriously? disappointing. On a positive note: Staff is friendly and helpful.
Peihua Y.
5 out of 5
4/29/2023
Very satisfied with Mr. service’s service. He explained the inspection to me patiently and answered my questions kindly.
Jane Y.
4 out of 5
4/29/2023
He was very upfront about my car's condition and answered my question.
Tamer Y.
5 out of 5
4/29/2023
Paul and the Service team did a great job, I will definitely come back and refer norm reeves Volkswagen to everyone I know, Thanks Normreeves Volkswagen Team,

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