Felipe made this very easy and smooth.
David was very helpful and straightforward and I appreciate directness. He has very good customer relationship skills.
So far best service experience ever.
Uriel was very pleasant to work with.
I really trust Raul ….. he’s been there a long time and he has gGREAT customer service!!! Just started working with Paul today and he seems to have the same good vibes as Rail!!
Mr. Gomez was very helpful and very good interpersonal skills.
Paul Del Villar was extremely informative. He explained things in a patient and courteous manner.
Uriel was professional, prompt and customer focused during my visit. Thank you!
It was great that Uriel got me taken care of in one day. I tried several other places to get my car back up to running. Uriel took care of everything TODAY ! From me that was awesome. Can’t say Thanks enough !
Paul listened to my concerns and treated me respectfully. He solved all my problems so I could get my car back in a timely manner. Much appreciation for him going above and beyond. 100% Customer Satisfaction
Felipe is a super nice guy! He was very helpful with explaining the servicing process. 10/10 service!
David was wonderful in answering all my questions and putting my mind at ease with all the work that was done on my car.
He explained to me clearly the extended warranty which I bought and without signs of hesitiation.
Uriel did a great job and provided excellent customer service. I am fully satisfied.
$1000+ tire service. Scheduled an appointment for 1 to 2 hours, took over three. No loaner available, only 10 mile limit for Lyft (Home is San Clemente) And no courtesy car wash…seriously? disappointing. On a positive note: Staff is friendly and helpful.
Very satisfied with Mr. service’s service. He explained the inspection to me patiently and answered my questions kindly.
He was very upfront about my car's condition and answered my question.
Paul and the Service team did a great job, I will definitely come back and refer norm reeves Volkswagen to everyone I know,
Thanks Normreeves Volkswagen Team,
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