Mr. David Castillo is very nice, respectful and professional in his work.
He gave the client a lot of attention and take care of them.
Huda A
Felipe was so very kind and I truly think he should get a raise or something. He’s super kind, helpful, and always smiling! Great experience and best help I’ve received at this Volkswagen dealership.
A loaner car would be on par with my previous brand experience
Felipe was amazing. Start to finish he was one of the best advisors I’ve had.
Uriel was great, as was Heather in the parts dept. Great service from all.
Felipe is a rock star service advisor. Thank you for your help!
He has helpful, informative and made the whole process as easy as possible for me.
Uriel Gomez and his team provided excellent customer service!
Felipe did an excellent job. Unfortunately, the support he gets is not so great.
Thank you everyone for an easy experience and a job well done. I will highly recommend your service department.
I am not selling. I do not have money to buy new one
Paul was a nice guy no complaints about him. I just felt like the pricing was excessive and insincere. Charging that much for an alignment and then the charge for an air filter without my authorization. My wife is in need of trading in her Volkswagen for a new one but now we’ll go somewhere more trustworthy.
Great service and follow through.
David is an amazing rep for your organization. I've had an outstanding add on to the car that I've attempted to get installed since Nov 22. While it wasn't a huge deal, David called up the service and had them come to install it while my car was in service for a recall. An amazingly great experience! Big thank you to David Castillo.
Awesome service in and out in 15 minutes !
I was not told that my car would take days to be done when I scheduled the appointment for the recall work. I didn’t get good communication about the progress. I thought my car would be charged when I picked it up because they were working on the battery but it wasn’t.
Great customer care every time I go for service. They always explain what is going to be done and don’t mind if I ask several questions, this is why I’ve only taken my car there and no where else. Thank you
Social