Rudy was wonderful with today’s service of my car, he was very attentive to me and other customers in the waiting lobby. Great and excellent customer service.
As always super satisfied. Eduardo Millan the best !!!! Thank you so much
Richard was very helpful and kept in touch but was not happy about the problem associated with a heat shield that’s hanging down and wasn’t hanging down before I had the transmission work done, the mechanic said there was no way to attach it. As of now Richard is looking into the problem. Other than that I am totally satisfied
Richard was great at communicating with me throughout the entire process and was very attentive about my situation his help was much appreciated
Crystal is very helpful and knowledgeable! She is attentive and tries her best to get the car fix within the time promised or even sooner. She is amazing! Thank you Crystal!
Alejandra went above and beyond for everything she done taking care of my vehicle for all the repairs that needed to be done.
Francisco is very well trained and has great customer service and always calls me back within a few mins. He is very knowledgeable and helpful
Very professional and nice technicians thank you
rudy is the best he helped me with my car repair
Good service. Much appreciated.
Thank you very much for your support Eduardo Millan!! Excellent job!!????
We made an appointment for a leak . When we dropped it off, we were told we wouldn’t get the car back until Friday. If that was so, that should have been communicated to us when making the appointment. We tried to get a hold of Rudy throughout the day for an update and never heard back. We had to come and pick up our vehicle later that day since we never heard back and we couldn’t leave the car there that long.
Service was completed fast!
Alejandra González was not my service advisor.
Andres was great. Appreciate his level of detail and his curtesy
Richard is my new advisor. He’s absolutely professional, and polite he listen to what I had to say regarding my car issue. He also explained what the mechanic found out as soon as he got the information. Richard definitely helped me understand what was the issue and recommended.
As I asked what was more important to get done.
Richard is a great addition to the Cerritos Ford service department.
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