Very good customer service ???? thanks
She was very nice and professional and very helpful and I will be returning back because of her.
Judith was very thorough in explaining the recommended services. She was friendly and pleasant to work with. She was very knowledgeable also.
Judith was extremely helpful and provides excellent customer service.
Judith was personable and very conscientious about COVID protocols. Check-in and check-out was very smooth and easy.
Excellent sales agent and staff
Judith provided excellent service to me! I was grateful to have her assist me!
Adam was helpful, knowledgeable, and professional. I will come back for car service. He did a great job.
A+Service. I will continue bringing my car 2 your Newport News location & will happily refer my friends& family.
It was faster than I thought it would be
Adam was very profesional, I appreciated for him trying to keep me informed through the all time the car was in the garage, very accurate on his estimates of time. Thank you Adam
Excellent customer service please continue on Thank you so kindly
Very satisfied with the service and how quickly it was done. And,
Samantha was very nice over the phone and when I
came to pick up the car. Thank you!
Judith was exceptional! She was very kind and attentive.
My salesman was great however the financial advisor was not welcoming or friendly
Excellent service & professional check in personal. Great experience!
I asked the service department to replace my weather strip on my driver’s side rear door. The weather strip was visibly damaged, sticking out of the door. There was a mix up, and the service desk believed I asked for the passenger side rear doors weather strip to be replaced. It was not visibly damaged like the drivers side was. When I brought this to their attention after the service was complete, they claimed I had asked for the passenger side, which they claimed was damaged. I have no knowledge of it being damaged, but the drivers side was very obviously damaged. The service desk offered to replace the drivers side strip half-off, but I declined, not having the money and frustrated at the confusion when the drivers side was very visibly damaged.
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