Aylin is the best to bad your dealership isn’t more like her
Aylin always goes above and beyond! A million thanks as always!
Great guy!! Made the service experience a joy! Wish all service departments had people like him!!
Eric is an excellent representative of your company. The entire service process was handled smoothly and efficiently. Time to complete the service beat expectations and was appreciated.
Aylin is the best supervisor I’ve ever had bar none!
I think Eric's is great I bought a car from abass and Steve and Kankaid was is fantastic Randy is great when you return your Audi guys just have a very good dealership you should be very proud of your working staff and no one has paid me to give you this message
They had a suggested service of $1200 for an alignment!
Great body work and service
Took longer than expected, specially the washing.
Communication before and during the process was good and effective.
They were helpful in getting our car there and keeping us informed.
It was the pick up where things could have been better,
We messaged saying we would be in at 2pm to pick up the car.. our rep said it would be ready and waiting .. with a complimentary top off and wash.
We arrived around 2. We waited 15-20 minutes before we were told our rep wasn’t in the building. Another rep did them assist us. We paid, your cashier was incredible.
From that point on we waited another 20 minutes for the car .. which was not washed. My recommendation: great start but communication could be better at pick up. Also, masks were not overly adhered to.
All in all - we are pleased with the work done but feel customer service could be better. We owned a jaguar formerly and we received incredible service so we Do expect that.
Hope this feedback helps.
Eric is very knowledgeable and professional. Excellent service.
She was great! My battery was dead and she took care of me right away,even though she was extremely busy.
Always satisfied with service at your dealership
Henry was friendly and professional. Excellent service!
Service guy Henry was excellent it was the lyft drivers that sucked dont even believe they actually came.
I was very satisfied with Carlos at Fort Lauderdale Audi.
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