Audi Fort Lauderdale Auto Repair Service Center

Was not happy with the service advisor. I had to go and check when the car was ready. Did not provide me any updates. Did not complete a vehicle inspection that i requested. Car was not washed

Yes very satisfied

Thank you

Eric Palmer is the best asset in your service department.

Great job.

Wonderful service, very satisfied

for a luxury brand i wasn’t expecting to be taken home in a lyft cheap. Could have been at least a select or uber.

Eric is very good

I had my 2010 Audi Q5 towed to the Fort Lauderdale dealership. I knew The starter was shot and potentially the battery. The $650 charge to put the car up on the lift was bad enough but then the cost to just replace the starter and was told the battery was ruined was an additional $2800. I am on my 7th Audi - have a brand new 2021 Q5 - and I have been blown away how many times the service- once it is out of warranty - has been horrible - in this case- I asked my mechanic in CT what this would have cost for him to fix it- based on your assessment - and giving him the VIN - and he said at worst - $1,500 - and that is only if the battery really is dead. So I had it towed to another service group - after full assessment - they said the battery was fine - and the starter was replaced and it costs a grand total of $890 !!’ So I’m disgusted by the handling of this. It’s horrible - I have been a loyal Audi owner - as I said - on my 7th Audi - the cars are amazing - but once you are no longer under warranty - It’s a total rip off and embarrassing for Audi Service- it’s why I have an awesome mechanic - who has worked on every one of my Audi’s once out of warranty as and it costs at the least 50% less. This incident was the worst of all. My son - Who is 24 with barely any money is who drives the car - He could not afford this - Thank God I was able to find someone else to fix it or it would have cleaned out his savings - service department should be ashamed.

Eric is excellent. Always very nice & super professional & efficient. Thank you

Eric is a great guy. Very attentive and is very conversational. Would recommend him for promotion as more people can learn from his service.

good communicator

good communicator

fast response to inquiries. upgrade from my last rep.

Nicole was great! She communicated with me throughout the day. She even sent a Lyft to get me from work to pick up my car! She was awesome!

Eric was very efficient and very helpful

Very pleased with service - - thankful to have loaner car for duration of service over the week- end.

Thank you for the great service!

Perfect visit! Professional, timely and eager to satisfy! Job well done! Thank you!

Great service