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Real Reviews From Verified Customers

Service Center Review Summary

5 star 703 reviews 60%
4 star 284 reviews 24%
3 star 36 reviews 3%
2 star 59 reviews 5%
1 star 94 reviews 8%
Review Us
Thomas W.
5 out of 5
10/7/2020
Courteous, knowledgeable and easy to work with.
Steve C.
4 out of 5
10/2/2020
Sure. I plan on doing more business Curtis. Positive experience.
Jim C.
5 out of 5
10/1/2020
Best service in town.
LINDA S.
4 out of 5
9/29/2020
Curtis is so friendly
STEVEN L.
4 out of 5
9/27/2020
Since Bob Thomas has owned the dealership I have complete trust in the service department. And appreciate the fair pricing of services. PS you have a great parts man, Jeff????????????
Michael S.
5 out of 5
9/23/2020
N/A
Mike Q.
5 out of 5
9/21/2020
Very friendly, honest, and trusted.
John N.
5 out of 5
9/21/2020
Curtis Smith did a good job
Michael M.
5 out of 5
9/21/2020
Always please with Bob Thomas
Frank D.
4 out of 5
9/18/2020
One word describes Curtis OUTSTANDING!
Penny B.
5 out of 5
9/18/2020
Curtis is an amazing person. Always is very helpful!
Grant H.
5 out of 5
9/18/2020
Easy to work with. Helpful and personable.
James K.
5 out of 5
9/17/2020
Curtis is always great... responsive.... funny .... sincere
SALLY S.
5 out of 5
9/17/2020
Mr. Smith is so helpful, courteous accommodating and very timely even when I had a problem getting my car in on time. I hope your company will acknowledge him with an "atta boy" because this was the best service I have received anywhere for anything in a very long time. Like the good 'ole' days. SALLY S
Anne M.
5 out of 5
9/16/2020
Great service!
Olivia M.
1 out of 5
9/16/2020
You sold us a lemon, and instead of taking care of the problem, you said it’ll be better if we just bought a new car. This is for a 3 year old car. What a disgrace.
TING J.
5 out of 5
9/16/2020
Curtis and the entire service department at Bob Thomas have always done an amazing done. Thank you!
John L.
5 out of 5
9/15/2020
Great job.
Charles C.
4 out of 5
9/14/2020
I’ve never had a bad experience in all the years I’ve been coming there.
Daniel J.
5 out of 5
9/12/2020
Curtis has done a fantastic job being my service advisor since I purchased the car. Even with all that happened to it immediately after I purchased it.

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