Took two hours and five minutes two hours and 10 minutes to do a oil change tire rotation in inspection, which I thought was a little too long part of it was my truck set outside cause I can see it for 35 minutes before I was contacted that I was ready to pay the bill I guess the lady behind the counter was busy but still that’s an awful long time to sit and wait
John did great job on notifying me on everything
I found a small ding in my door. I noticed that when the vehicles are in the lift rack, there's not much room to get in and out of the vehicle, and yet there doesn't appear to be any padding or attempt to pad doors and the rack frame itself.
I'm satisfied with the service that was provided to get my car back on the road it was much appreciated thanks!
Driver accidentally kept my invoice.. and is mailing it to me. Other than that, great service
Every time I come to get a vehicle serviced, every person I have encountered is always stellar. They are always personal and friendly and they really take care of the customers. Thank you to the whole crew!
Great service, as always.
Michelle Williams was a pleasure to do business with. She is very attentive to your needs and follows through on what she promises. Very pleased with the employees at Bob Thomas Ford.
Have been with BTF since I bought my Edge . Love my SUV still. Tom keeps it well serviced and I totally trust him!
He was quick to respond and connect me with the right prople
Easy in easy out, quick service. Same folks working on my vehicle, I like that tell's you something.
Job well done! Thanks to Nick & Truman!! We appreciate your service!!
Tom took really good care of me. I would rate him, on a scale of 1 - 5, a 10. I really like doing business with Bob Thomas North.
He's never let me down, and he's always able to tell me exactly what my cars need and why, and he can break it down into what I can understand, since I'm not fluent in car-speak. In short, I trust him.
I work for the company and I did the recall. I appreciate my employer and the ability to repair the vehicles that come to me. I've learned a lot in my time with the company and plan to continue to learn more and bring my vehicles to this dealership. Thank you!
Social