We had a lack of communication. This made the bill higher than I expected
Alex was very polite and really did his best to be helpful.
Your Service guys, in the Quick Lube place are very nice.
Tom was very helpful with my Bronco Sport service visit. He went above and beyond to help me and I will recommend your department.
Truck service manager is the best
He does a wonderful job I enjoy working with him
They don’t know what they doing
We are always happy with our Ford team and their excellent service
Tom was very helpful and understanding of our vehicle’s needs and gave us different options on the direction to get it repaired. Have always been very satisfied with both locations of your dealerships.
The noise problem wasn't found and still exists. They found two modules that caused check engine light to come on. However, the truck was running fine without those corrected so I had a charge that may not have been needed. And still have problem with noise they could hear but not how to eliminate. Ken W
Tom was great. Truck runs good after two days.
We understand that Alex is new to the company. He could have suggested to replace our hydraulic assist cylinders in the liftgate area while they were replacing the liftgate motor. That way, everything is fresh and new at the same time.
Otherwise, he was curious and listened carefully at drop off time.
Great team and likes pizza. Mark lol.
Joe is excellent and always provides great service.
Price took quite a jump from a year ago & the coupon was not really a coupon & did not help at all.
Tom is always on top of my scheduled maintenance on my truck. A valuable asset to Bob Thomas.
Thank you again, the work was done as discussed and the vehicle was ready on time.
Fast and reliable service. There was an issue with one of my hoses. He explained what it was. Very courteous service technician. Will definitely come back.
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