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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2408 reviews 62%
4 star 904 reviews 23%
3 star 121 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Donald M.
5 out of 5
12/31/2024
A GREAT professional group that has the customer in mind.
Jason K.
1 out of 5
12/30/2024
My truck has 67000 miles on it. Now I have to buy a new transmission because of a Ford defect. That isn’t Ford tough. To add insult to injury, I had to pay you the “diagnosis” fee to tell me something the internet already knew. That is awful.
Charlie W.
5 out of 5
12/28/2024
Fast and Friendly Service !!!
Jason H.
4 out of 5
12/27/2024
They got me in quickly and got me back on the road quickly. They even had the sensor I needed in stock. Im happy with the service and staff.
Rfd Construction.
5 out of 5
12/24/2024
They always take great care of me and my vehicle!
Jeannie S.
5 out of 5
12/21/2024
Hi always is very responsive to our needs, listens, describes in detail what our vehicle needs. Is is great!!!
Alvin G.
5 out of 5
12/20/2024
Looked good, thank you for your professional help.
Ed W.
4 out of 5
12/18/2024
Joe has been great since I startEd W
Michael D.
5 out of 5
12/18/2024
Everyone was great and very professional
Ellen U.
5 out of 5
12/18/2024
Always willing to help and explain service !
Kristen T.
5 out of 5
12/18/2024
Michelle and Tom are very nice people to deal with they try there best to make me happy during a stressful situation.
Michael T.
5 out of 5
12/17/2024
Good service
Cory J.
5 out of 5
12/17/2024
Tom has always been very professional and courteous. I appreciate that he seems to care about the customers and explains every repair in detail. I will be back on next service for sure. Thanks cory
Robert C.
5 out of 5
12/14/2024
Great Job Guys!
Lucas A.
5 out of 5
12/14/2024
My expectations were exceeded. I had a question and Joe was the most helpful and polite when answering it for me. Customer service he delivered is something rare these days. Tell him thank you. Lucas A
Ross G.
1 out of 5
12/14/2024
I am coming back Wednesday for the day since new paint put on ran down the vehicle and then dried, and door still isn’t flush with vehicle
Mary H.
5 out of 5
12/13/2024
Perfect work done in a timely fashion! Plus I appreciate also getting my tires aired up while the car was in for work. Thank you - I'm very satisfied.
Edwin D.
5 out of 5
12/12/2024
Completely satisfied.
Mark K.
5 out of 5
12/12/2024
My service advisor, Tom, and Michelle, as well as the technicians and the shuttle drivers all do a great job. They're always very professional and nice to work with.
Thomas R.
5 out of 5
12/11/2024
This was my first experience with Bob Thomas Lincoln Mercury. I was satisfied with the repair that was provided .The car wash and vacuum was a complete bonus, thank you.

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