Service Center

Real Reviews From Verified Customers

William R.
4 out of 5
12/17/2020
Michelle worked my vehicle in to fit my schedule and had it done ahead of time which is nice because of the drive I have to get to the dealership. I would recommend Bob Thomas Ford’s service and sales to all interested in being treated right and getting the best deal.
Dennis B.
4 out of 5
12/17/2020
I just wanted to thank you for such great service. I wished I lived closer to your dealership.
GREGORY M.
5 out of 5
12/17/2020
Excellent service.
MICHAEL B.
5 out of 5
10/20/2020
Outstanding job by everyone
James S.
5 out of 5
10/19/2020
Great service as usual!
Robert E.
5 out of 5
10/15/2020
Michelle deserves a raise or promotion or both. Friendly, genuinely anxious to help and professional. Everyone I spoke to was very helpful. Completely satisfied with my experience...Thank You
Michael R.
5 out of 5
10/14/2020
Awesome service, thanks!!
Alex R.
5 out of 5
10/14/2020
Very polite and very prompt
Scott M.
5 out of 5
10/14/2020
Finished early and at the advertised price!
Mark R.
5 out of 5
10/14/2020
Tom Spencer was very helpful. He kept me informed regarding the status of my repair. He was very pleasant and professional. I appreciated his communication.
Julie D.
5 out of 5
10/13/2020
Thank you to Michelle for all her help! I appreciate her professional and caring attitude. It was my first time using the Bob Thomas services and she made the experience very easy. Thank you.
TIMOTHY B.
5 out of 5
10/13/2020
It was a very amazing easy process. Quick too. 5stars
Kenneth C.
5 out of 5
10/13/2020
Thank You for a great service experience!!!!!
Ben J.
4 out of 5
10/12/2020
Service was greT hoseber some additional work id ne necessary Ben J
Patricia M.
5 out of 5
10/10/2020
Thank you!
DEB B.
5 out of 5
10/9/2020
Professional and quick service. Explained all steps. Greeted me with a smile.
Julie M.
1 out of 5
10/8/2020
Very slow & unacceptable service. The amount charged was unreasonable & about 70% more than was told it would be. I do not plan to continue getting service at this Ford dealer!
Gina R.
5 out of 5
10/8/2020
I really appreciated how he explained everything to me. He answered all my questions.
Sergio D.
5 out of 5
10/7/2020
Just good service very professional
Julie M.
1 out of 5
10/7/2020
The wait for service was very slow, for what was being done. My appointment was for 8:00 am & I was there waiting 2+ hours. The amount charged was not what I was told it would be. I was told the battery would be about $140. plus installation! The final charge was almost $300.00 to replace a battery in my Ford Escape was pretty unreasonable. I will not be returning for future service!

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