Bob Thomas Ford Lincoln North Auto Repair Service Center

Great service ty

Got us in and out in a timely matter. Dont know quality of service since it was a air bag default.

John's customer service is second to none. I will be back for shocks soon. Thanks.

Tom did an outstanding job getting my car in, explaining what needed done, and arranging transportation for me.

Always good service & an explanation for what needed to be done. I really appreciate the courtesy car. Convenience along with good conversation.

Great service

Contact was great friendly and informative,repairs where explained and very satisfied with the repairs

Joe does a good job getting vehicles scheduled and repaired.

Quick service and quality work!

Service was fine. Being cocky and no smile needs some work.

Always great service

Always helpful and makes time for my important repairs that would have compromised my driving safety. The team stayed late to get my brakes changed even though I came later. My safety was most important, and John did not want me to drive away unsafe another day. Thank you for the great caring customer service!!

I am not grandma with her car. I also have been a mechanic for a living for 38 years 6 years in a ford dealership. I retrieved the code that caused it to not start. Crank sensor it took a week in the shop for them to do what I told them to do. Just wouldn't listen to what I told them. They changed the oil again I was ok with that. But for the 4th time I had to reset the oil life. This is far from what I expect from a quality service. I was given a free oil change once and took both my vehicles in the same day and neither where reset. Not hard to rest but not a complete job. I was so frustrated the the code says crank sensor no signal and they didnt want to try it first! Tom didnt want to believe me. I dont except that as what I expect. Mistakes get made but this is about everytime I come in for service there are issues. Tom ask me not to check or test it. Just bring it in. Sorry that takes more trust than I have with this dealership.

Very friendly and helpful

Andrew was excellent!

Very thorough. Great service!

Thx

Bob Thomas dealership top notch!

Service is excellent.

Excellent customer service from both Tom and Michelle.