Service Center

Real Reviews From Verified Customers

FRAN F.
5 out of 5
2/6/2021
Great job.
KENDRA S.
3 out of 5
2/6/2021
John is wonderful. Honest, helpful, and reliable. Thanks a ton.
Rick W.
3 out of 5
2/5/2021
Was wondering why if this fuel pump issue is widely known on other trucks, why isn't there a recall to fix these instead of making people pay to fix a known issue?
VAUGHN E.
4 out of 5
2/5/2021
Joe and his team in the service department are the best thst is why i bring my truck to your service department wish you would hsve had the truck i was needing i would have purchased other truck from your dealership
Rebecca N.
4 out of 5
2/5/2021
The customer services was great. I got a call wanting to know if they could change the filter. They asked if I needed a tire rotation. The service was very good abd I looked forward by to gaving my car serviced there when needed.
Susan J.
4 out of 5
2/4/2021
Always get excellent service at the dealership!
Lucas C.
5 out of 5
2/4/2021
I'm a regular customer here at Bob Thomas Ford north. I always prefer quick lane because of how quick and simple everything is. I plan to come back again soon!
Angela B.
5 out of 5
2/4/2021
Michelle was great and extremely helpful!
Diane H.
5 out of 5
2/4/2021
I bought my Escape at Bob Thomas North and would never take it anywhere else. They've always taken excellent care of me,excellent. Always very friendly and polite and very,very knowledgeable. My Escape will always and only be taken care of at Bob Thomas North.
JOSEPH C.
5 out of 5
2/4/2021
Thanks the quick service.
Mellisa Q.
4 out of 5
2/4/2021
Today was the best service I have ever had at a dealership. Everyone was very friendly and helpful. I can not remember the name of the man but he went out of his way to take me home. The shuttle was about a half hour away and I had things I needed to get done. He was fantastic!!! Please check with you team and make sure he get a wonderful job done and I am appreciative of him. Kenny updated me up from my house and he was a pleasure to talk with as well. Thank you all so much! Mellisa Q
Trent M.
5 out of 5
2/3/2021
Thanks
Ron G.
5 out of 5
2/3/2021
Great job!
Jaxon J.
1 out of 5
2/3/2021
After spending a high price to get my steering issues fixed, I now hear a loud hum when driving over 40 MPH.
Marshall B.
4 out of 5
2/3/2021
Thanks Tom
JOEY K.
5 out of 5
1/30/2021
Everything’s going great TOM Spencer absolutely wonderful guy and the mechanics are very nice and worker andVery knowledgeable so thank you guys for everything I’ll keep coming back
John G.
5 out of 5
1/30/2021
Very professional and courteous, Tom and all the Bob Thomas Ford team treated me well!
Martin L.
4 out of 5
1/30/2021
Quick Lane service was faster than the time they gave me. I’ve always been pleased with this dealership service.
Corinne K.
5 out of 5
1/30/2021
He is always kind and very helpful.
Chico S.
5 out of 5
1/30/2021
Tom Spencer was awesome and incredibly genuine. He answered my concerns with actions and I’m grateful. I was worried about the condition of my car and the cost for damage, and everything turned out great! My repair was under warranty and car was ready in a day! Thanks Tom! -Chico

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