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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2428 reviews 62%
4 star 910 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
KENT J.
4 out of 5
5/24/2021
Tom is the best. Has been extremely good to work with
LORETTA H.
4 out of 5
5/21/2021
Excellent customer service from Wade
Sherree And.
4 out of 5
5/20/2021
Customer service at Bob Thomas Lincoln is the best service we have experienced in our 55+ years of driving. Great job by everyone involved.
BILLIE U.
5 out of 5
5/20/2021
Fast. Friendly service.
KAITLYN E.
4 out of 5
5/20/2021
Wade and the folks I interacted with today were very kind and helpful.
Jose B.
4 out of 5
5/18/2021
Satisfied my request
Timothy O.
4 out of 5
5/17/2021
I was able to schedule the appointment on short notice and the tire repair was made quickly.
DAN C.
4 out of 5
5/17/2021
You guys really saved my **** as I was broke down while traveling and you got me going right away I can’t thank you enough
Carol S.
4 out of 5
5/17/2021
Have always been satisfied with your service keep up the good work.
Shawn D.
4 out of 5
5/16/2021
The service that was provided for me was very good. Ever since I purchased my vehicle from Bob Thomas, I felt like I was treated very decent from day one. I feel that Bob Thomas has excellent customer service. One thing I can say to the staff is keep up the good work
Robert N.
4 out of 5
5/14/2021
I was very pleased with the service department in total and how friendly everyone was Thank Robert N
Jeffrey R.
4 out of 5
5/14/2021
Did a good job with everything. Thanks!
ERMA W.
5 out of 5
5/14/2021
Great service
Becky T.
4 out of 5
5/12/2021
I received no paperwork on leaving..even though it was warranty work.
Charles M.
4 out of 5
5/12/2021
Very kind employees
Dale E.
4 out of 5
5/12/2021
Not only did Wade help me schedule the appointment but when the service was completed he helped me to my car ( as he had observed that I was having a little trouble walking - hip replacement is scheduled) he went above and beyond in my opinion. Great job. ????
Susan S.
4 out of 5
5/11/2021
I was so impressed with Wade. He called another dealer to see if he could get my car in sooner for transmission problems. He also called regarding my key replacement contract. Wade went beyond what he would have to do. Totally impressed with your service!
Joseph N.
4 out of 5
5/10/2021
Good check in, work and check out.
Linda P.
4 out of 5
5/10/2021
Very satisfied very kind and I'm happy ty for your service.
Don S.
4 out of 5
5/10/2021
Everyone I encountered in the service department was extremely helpful.

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