Service Center

Real Reviews From Verified Customers

Greg W.
5 out of 5
1/25/2026
On a Saturday 2 hours before closing,took care of me quickly. Ty.
Brian W.
5 out of 5
1/25/2026
Always been treated great Tom is excellent
BRANDON A.
4 out of 5
1/25/2026
I came in about an hour and a half before closing and your crew did an excellent job on getting my truck's oil changed. The gentleman at the front desk was professional and also had a positive attitude although the QuickLane was pretty busy at that time. I've been coming to this dealership for 10 years (ever since I bought I bought the truck from there) and have had overall a good experience. Thanks!
Timothy W.
4 out of 5
1/24/2026
Took care of everything I asked them to do and did it in the time frame they told me!
Gerardo G.
1 out of 5
1/23/2026
There was a really bad oil leak and my driveway is covered in oil because of bad workmanship and I been reaching out so you can clean up the mess but I haven't heard from you even after varios calls to there facility I even called ford directly I'm pissed off
Neil B.
5 out of 5
1/22/2026
We were very happy with the service we received in getting our oil/filter changed in our vehicle
Kay G.
4 out of 5
1/22/2026
Bob Thomas Ford has been taking care of my cars for decades. And I have bought several cars there. I feel that I am treated fairly and I feel that they are very honest when they tell me what needs to be fixed. I recommend Bob Thomas highly
Frank S.
5 out of 5
1/22/2026
Really appreciated how fast your team was able to diagnose my vehicle, make the repairs and get it back to me quickly. Thank you very much.
Joe S.
5 out of 5
1/22/2026
Tom was great. Honest Great communication
Andrew W.
4 out of 5
1/21/2026
Thanks, I bought the truck from Ben Davis here where I live in Auburn and they would not take care of it. I also tried the dealer in Garrett and they would not either. No way I will buy anything from them again!!!
Maxey (.
5 out of 5
1/20/2026
I have always received fast quality service from Joe and the rest of the team at Bob Thomas Ford. Those things are very important to me.
Margaret S.
5 out of 5
1/18/2026
Very knowledge Roling super nice people thank you
Jeirmal W.
5 out of 5
1/14/2026
Excellent customer service
Anne R.
3 out of 5
1/13/2026
Only thing was I wasn’t informed about the 3% charge for credit card usage. Understand completely why you are doing but I could have written a check and saved over $50.
Marshall B.
4 out of 5
1/13/2026
Thanks for all the work on coolant fan and other parts 2 1/2 years ago Thanks John Thanks Tom S
Cindy M.
4 out of 5
1/13/2026
Nick Gall is very helpful to our family In maintaining our 4 cars. Truman does a great job servicing our cars. Thank you!
Dave T.
5 out of 5
1/13/2026
????
Jeffrey B.
4 out of 5
1/13/2026
Let me know when the tires go on sale
Latoya L.
5 out of 5
1/11/2026
Thank you!
Rebecca D.
5 out of 5
1/11/2026
You were very nice and professional.It was nice you had valet service.I hurt my harm my arm . Hopefully I will be driving soon thanks

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort