I’ve always been happy with the service you offer
Otis always a pleasant experience dealing with the service at Bob Thomas. Tom and Michelle are outstanding
Was told I had an hour and a half wait. It was 3 hrs. Also the tech left greasy footprints on my floor mat. Not once did someone come in to tell me anything until my name was called that it was done.
Tom Spencer did an excellent job!!!
We asked them to check the air pressure in the tires because the air pressure light was on in the dash and the air pressure light on the dash is still on so I don’t think they check the air pressure on the tires
Always very kind and friendly!
John was very professional and helpful.
Waiting area is nice and comfortable.
My son just got in an accident I think something is linkin
Very thorough and to the point. Very satisfied.
I have always received good service from John and his team!
Everything was great, price was reasonable, Tom was great... but 2 days after getting my car back, my entertainment system has started glitching
I love my Lincoln MKZ. This is my 3rd MKZ and the 4th Lincoln I have purchased. I love this car and the model of this car. Thank you
I would trust my vehicle with you guys anytime completely satisfied with your work wish it didn't take 4 days to get the part in or 3 days but was completely satisfied with you guys at work and hopefully you could do more work when needed on my vehicle thank you
Now since i had the recals completed my truck wont hold a charge. So not sure what to do
Best service I’ve had in Fort Wayne.
I realized after I got home if my "route 66" warranty covered any of the expense I incurred today.in making a late afternoon call to the service center the person said he would let the correct person know and I would get a call from Bob Thomas would give me a call in the morning. Your dealership gives excellent service in a very timely manner
Drained my oil to tell me there wasn’t a filter in stock. Waited two hours for a oil change. Not satisfied and probably lost a customer.
I got in and out quick today for as busy as you guys were. I’m completely satisfied
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