I would go no other place you always treat me good
Outstanding, professional and very courteous!!! Thanks!!
2:45 hours for an oil change is not “quick lube” And there was only 1 car ahead of mine... this is the second time I’ve had a long wait so I’m not sure if I’ll be using your location again... which makes me sad because me and a couple of my co-works like your services
Everyone was very nice, especially the gentleman who greeted me at my vehicle when i pulled in. I cannot recall his name. Customer service was excellent!
Battery dead at noon...on my way to the grocery in my car at 3. Phenomenal!
Everyone was very friendly and helpful.
Thanks For The Good service and great Job You Did On My Truck
Your service department has always done a good job. Unfortunately your sales, management and body shop didn’t. We had a paint defect on the rear bumper of a new vehicle and no one took it seriously. It wouldn’t have been a very expensive but your dealership refused to step up so we had it fixed on our own. Because if this we are done with Bob Thomas.
Looking to trade in the next year
Tom and Michelle were both very helpful. The Expedition runs beautifully.
Many thanks!
I had some warranty work done on my car and decided that I'd have the Works service as well since it was due an oil change shortly. I scheduled the additional maintenance to be done and verified with the service department. Bob Thomas had my vehicle for 2 days and the routine service was never completed. Now I have to make a separate appointment in the next few weeks.
I was very disappointed with my brake repair. I had a complete brake job front and rear. Unfortunately the next day I had no brakes…$1800
As usual the team did well with what my vehicle needed.
Have had my edge since 2013 and Tom has helped me keep it running so well! Thank you Tom and Bob Thomas! I live in Decatur and truly worth the drive for your Dealership to work on my SUV
Thank you again
Service was exceptional, he should be rewarded
Thanks Joe we are completely satisfied with the service that Bob Thomas will be sure to come back when the need arises!
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