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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2422 reviews 62%
4 star 908 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Kevin P.
4 out of 5
8/28/2022
I always get happy when I see that I will be working with John. He is outstanding and always professional. More than anything, I trust him when he says I need to replace a part. I really appreciate him! Outstanding service as always.
Fred G.
5 out of 5
8/27/2022
Service team did a great job, Well Done !
Marjorie H.
4 out of 5
8/27/2022
I trust my car to the people at Ford & I’m never disappointed. I’ve been dealing with the same dealership for 10 years & wouldn’t dream of going anywhere else.
Sammy R.
4 out of 5
8/27/2022
Service was timely and staff was very nice. I appreciate this as service is eroding all over is it’s nice to be appreciated.
Ken C.
5 out of 5
8/26/2022
Great service like always!
Julie B.
5 out of 5
8/26/2022
Very friendly staff, great service.
Thomas F.
5 out of 5
8/26/2022
The young lady that serviced my truck very polite, courteous and took pride in how she serviced my truck please what was her name?
Kimberly L.
5 out of 5
8/26/2022
Great job!!
John F.
4 out of 5
8/25/2022
We were told we had an upcoming service needed however I didn’t get any paper work saying what that is. Please text or email us the info. As always we are well pleased with the service we received.
James H.
5 out of 5
8/25/2022
Great service
Dennis G.
5 out of 5
8/25/2022
Good job, as expected.
Richard B.
5 out of 5
8/23/2022
Every thing was perfect
Laura W.
5 out of 5
8/23/2022
I have always appreciated the outstanding service when bringing my car in for service. Thank you!
Brian L.
5 out of 5
8/23/2022
I was very happy with the entire experience, we were in and out in less than an hour. The team at Bob Thomas Ford have always been excellent ????
Jason B.
5 out of 5
8/22/2022
As always top notch service
Pamela C.
5 out of 5
8/20/2022
X
Vern B.
5 out of 5
8/20/2022
No complaints
Lauren W.
5 out of 5
8/19/2022
Great customer service
Gerald G.
5 out of 5
8/19/2022
Tom was courteous, professional & knowledgeable. I would highly recommend him & plan to return to your dealership soon. Jerry Gordon
Jason H.
1 out of 5
8/19/2022
I understand that I have a heavy duty truck and that you only have one lift for my sized truck. But, to just leave me sitting in your dealership for 3 hours waiting for an oil change. I'm not pleased with the attitude I received and won't be coming back to your dealership in the future.

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