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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2451 reviews 62%
4 star 931 reviews 23%
3 star 125 reviews 3%
2 star 201 reviews 5%
1 star 268 reviews 7%
Review Us
Greg W.
3 out of 5
5/6/2026
No problems, in and out same day.
CHRISTOPHER M.
5 out of 5
5/5/2026
Bob Thomas always gives us the best service and great knowledgeable representatives.
Charles D.
5 out of 5
5/5/2026
Thank you for all your help
Lisa S.
3 out of 5
5/4/2026
Wonder what the point of scheduling an appointment, only to find out it will be 2-3 hours before just getting to my vehicle. What’s the point of scheduling????
Randy P.
5 out of 5
5/4/2026
Service was great thanks
Ronald M.
5 out of 5
5/4/2026
Great Service!
Danielle W.
4 out of 5
5/4/2026
I was referred by a friend, and was so thankful. This repair was for my daughter’s car. It was done fast and no issues. I really needed the car as she is our family taxi when I am unable due to many sport conflict schedules in our home. Definitely took stress off me. So thankful for the team. Definitely will come back if needed! Thank you!!!
Jeff G.
5 out of 5
5/1/2026
Very professional quick service
Jill S.
5 out of 5
5/1/2026
Thanks for everything. I will choose Bob Thomas Ford for my car repair needs.
Golam A.
5 out of 5
4/30/2026
Great service
Dave P.
5 out of 5
4/30/2026
Great service each time I have needed work on my vehicles. Thank you!
Bradley C.
5 out of 5
4/30/2026
Tom Spencer has been my service advisor for many years now. He has earned my trust and long term business.
Matt F.
5 out of 5
4/29/2026
Friendly and quick
Omer V.
5 out of 5
4/29/2026
Joe is always very informed & a pleasure to work with
Judy K.
4 out of 5
4/29/2026
Tom was helpful, informative, and explained the problem and resolution of the problem very well.
Adam B.
5 out of 5
4/28/2026
Curtious and helpful. I appreciated my interaction with Tom as he relayed details of my vehicle being serviced.
Sandy H.
4 out of 5
4/27/2026
They was very nice & friendly. They call & explain to me a problem & how they was going to fix it. They came & pick up my truck & brought it back to me. That was such a convenient for me. I would recommend Bob Thomas to anyone that's looking for a new car
Cory F.
5 out of 5
4/27/2026
Really impressed with the service I received. They accurately diagnosed the issue I was dealing with and got it fixed without any hassle. Everything was handled professionally and efficiently—definitely satisfied and would recommend.
Brian G.
5 out of 5
4/25/2026
Cordial, fast, conveient service!
Kent D.
5 out of 5
4/24/2026
Thank you for your service. The valet service was a great touch!

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