Just for an oil change, I waited for 4 hours. This is not good.your staff who take care me on yesterday was rude and unprofessional.but your manager was good and he handled the situation nicely. I belive that I was unnecessarily waited
Andrea was extremely nice and helpful. She is the one I will be seeing when I need to have my vehicle serviced.
Ms Murray was very prompt, friendly warm welcoming, attentive.
On point. Focused on corners within the service that other locations of car service has failed to do. I’ll go back to be within her service next time around.
Thanks to Claritza she’s very kind with my wife to help she out!
Bar is a true pro who knows a thing or two about customer care. He’s always helpful with a tip and takes time to explain every aspect of car maintenance
Sincerely,
Rich Fabrizio
Paid a lot of money for warranty and had to pay out 800 dollars to clean Valves. Nat was not pleasant To deal with at all And was of no help. I am going to trade in my Honda for another Honda will never go to Millenium Honda. Dealer
Andrea is an excellent service rep with a nice demeanor.
I was very happy with Nat because he was keeping me updated the entire time! I really appreciated the great communication. After my horrible experience with the Manhasset location, Nat made me feel at ease for choosing Honda. Thank you Nat!
Great customer service. Knowledge and very courteous
I was treated good today thank you
I wasn’t please with the fact that I was in the store awaiting a diagnostic of my vehicle for more than 8hrs. I understand and is sensitive to the unusual circumstances that we are facing, but would have appreciated a bit more follow up on the status of my vehicle, especially with me being there of 8hrs.
Very professional and polite!
As usual, Claritza was an excellent Honda service representative who explained the service My car needed and kept me updated on the status of my service. I was very happy with her professional and personal style
Neil D
Claritza was extremely helpful and she made service a great experience
He went above and beyond and was very polite! Probably the nicest person I’ve come across at Millenium Honda
She is very nice.. doing excellent job...5 ??
Thank you guys for the great service
Dennis was great. Very professional and did not keep me waiting. Very happy w the service!
Tuesday August 4, 2020 Went for an oil change Millennium Honda never reset oil life. Oil Life still at 20% now I have to go back for them just to reset. Plus I asked them to tell about the plastic cover hanging. Not one service guy mentioned anything to me. They noticed this problem from before. Thought it would common curtesy to mention a problem out to any and all customers. Now I have to waste time out of my day. HORRIBLE CUSTOMER SERVICE TODAY! I will be back first thing Thursday 8/6/2020 for them to fix the problem without waiting all day.
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