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Real Reviews From Verified Customers

Service Center Review Summary

5 star 635 reviews 63%
4 star 240 reviews 24%
3 star 38 reviews 4%
2 star 49 reviews 5%
1 star 53 reviews 5%
Review Us
Carol P.
5 out of 5
9/15/2021
I was very happy with VW service and continue to enjoy my car! Thank You
Kathleen S.
5 out of 5
9/15/2021
Jimmy was wonderful to work with. He was so patient and professional with everyone that came in for service!
Barabara B.
4 out of 5
9/15/2021
I am totally satisfied with the excellent service I received. I cannot believe that Volkswagen actually brought me back home and then dropped my car back to me when the service was completed. I thought the days of good service were long gone until I came to your dealership.
Sandra P.
5 out of 5
9/13/2021
I was happy with how quickly the service was provided as well as the cost.
Jannie G.
5 out of 5
9/13/2021
James did a wonderful job with communication. He was extremely professional and the costumer service was great! Thank you!
Kathleen C.
5 out of 5
9/13/2021
Took me on time and were very efficient.
Barabara B.
5 out of 5
9/9/2021
I am extremely pleased with Vernon Volkswagen your service department appears to be excellent. I felt so much more comfortable than I did with the previous owners thank you!
Bogdan B.
4 out of 5
9/9/2021
He went above and beyond to help solve and issue I’ve had for a long time…
Nancy S.
5 out of 5
9/8/2021
Jimmy is an excellent service advisor.
Michael G.
5 out of 5
9/8/2021
Very professional communication! Car finished as promised. Very happy with experience.
Radu B.
4 out of 5
9/7/2021
Thank you James! Great service..thanks for spending some extra time to get it right! Appreciate it! Will come back for sure!
Jeremiah S.
5 out of 5
9/4/2021
No complaints
Dave D.
3 out of 5
9/3/2021
Don't need trade appraisal
Allison E.
4 out of 5
9/3/2021
Clean, comfy waiting area. Friendly staff!
Melissa F.
5 out of 5
9/2/2021
Fantastic service and work done! Very impressive!
Hugh D.
4 out of 5
9/2/2021
I appreciated all of the help with the dash warning light was on. James was able to fix the issue the day of and was very accommodating. I really appreciated his service and kind attitude!
Thomas P.
4 out of 5
9/1/2021
Welcome.
Edward S.
4 out of 5
9/1/2021
GREAT KNOWLEDGE SERVICE AND COURTESY.
**** O.
4 out of 5
8/29/2021
Jeff was fantastic i won’t be bringing my car anywhere else. He personally got my vehicle written up, felt with built up Le outside sources for payment and extended warranty info. 10/10 thanks Jeff
Edward K.
5 out of 5
8/26/2021
Great service, thanks!

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