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Real Reviews From Verified Customers

Service Center Review Summary

5 star 635 reviews 63%
4 star 240 reviews 24%
3 star 38 reviews 4%
2 star 49 reviews 5%
1 star 53 reviews 5%
Review Us
Aaron G.
5 out of 5
8/26/2021
Thank you for the great service!
Jay M.
4 out of 5
8/25/2021
Very Nice Job! I adjusted tire pressure due to warning system, all 5 pounds over after sitting overnight - no big deal Everything else was excellent - Thanks
Jillian R.
5 out of 5
8/25/2021
They were very helpful and they completed the service quickly!
Ryan S.
1 out of 5
8/24/2021
Issue was not resolved, car is still having power/control issues similar to before it was serviced.
Wollaston M.
5 out of 5
8/21/2021
Will do
Michael W.
5 out of 5
8/20/2021
Everyone was super friendly and Service was quick.
William W.
5 out of 5
8/18/2021
Excellent service!!!!!
Eric S.
5 out of 5
8/14/2021
Jim was outstanding... very professional and knowledgeable.
Vincent W.
5 out of 5
8/13/2021
My first time bringing my car in for service here, absolutely loved it! Very friendly and knowledgeable!
Kathleen C.
5 out of 5
8/12/2021
He was very informative about the problem and how it was solved.
Courtney S.
5 out of 5
8/11/2021
Great service would recommend to a friend. Jesse is very professional and communicates clearly and is very honest.
Mary F.
5 out of 5
8/10/2021
James and Jeff were great. Always a good experience with the service department.
Lisa D.
4 out of 5
8/9/2021
Jimmy went above and beyond!
Jamie L.
5 out of 5
8/9/2021
Excellent service!
Jonathan N.
4 out of 5
8/8/2021
James is a great communicator and is the reason I bring my car to Vernon vw for service . The previous people at Vernon vw were drove me away
Hannaha M.
4 out of 5
8/6/2021
Very professional. Just happy my car is fixed and it wasn’t incredibly expensive just a patch for my tire.
William E.
5 out of 5
8/6/2021
Service was quick, efficient and friendly. Thanks guys
Vicki P.
4 out of 5
8/5/2021
First time visit at Vernon VW after many years (owned 3 Jetta's) of going to Valenti VW in Mystic. I found the service staff in Vernon to be equally pleasant and felt assured my car service was in good hands. Thank you.
Adelin P.
4 out of 5
8/5/2021
Thank you for servicing my Atlas.
Markus G.
3 out of 5
8/4/2021
Your employees were able to fix a mistake monro had made with our car we were able to rest assured that it was all handled

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