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Real Reviews From Verified Customers

Service Center Review Summary

5 star 635 reviews 63%
4 star 240 reviews 24%
3 star 38 reviews 4%
2 star 49 reviews 5%
1 star 53 reviews 5%
Review Us
Richard C.
5 out of 5
11/10/2021
Efficient, informative, courteous
Fan D.
5 out of 5
11/9/2021
Everything is great!
Maurico A.
1 out of 5
11/9/2021
Would like a callback from management to discuss some unfortunate events . ****-****-xxxx
Michael J.
5 out of 5
11/9/2021
Very pleased with how I was treated.
Michael H.
5 out of 5
11/9/2021
Great customer service
Brunno D.
4 out of 5
11/9/2021
i was wondering how much it would be to upgrade to a newer gti just wanted to look at the number if possible
James W.
5 out of 5
11/8/2021
Megan is very professional courteous and friendly. Easy to work with
Phyllis S.
5 out of 5
11/6/2021
I was able to get a spur of the moment appt. James was very personable and helpful.
Paulette B.
5 out of 5
11/5/2021
Your team just coukd mot be more professional. They have a down to earth approach the makes them very easy to have confidence in. I really appreciate the feeling that they are dealing fair and Square with each customer. That is invaluable in this day and age. They deserve great praise and I am giving it to them.
Danny M.
5 out of 5
11/4/2021
Great job thx for everything ????
Barabara B.
5 out of 5
11/4/2021
As always the service was efficient with friendly employees.
Beverly R.
4 out of 5
11/3/2021
So far, so good. Not complete yet!
Susan B.
5 out of 5
11/2/2021
Yes very happy with friendly quick service.
Lili A.
4 out of 5
11/1/2021
I can only say that service manager. Jeff went out of his way to make "right" a concern that I had expressed. I can't see not having my cat services by Jeff and his team.
Taylor M.
5 out of 5
10/31/2021
Always a pleasure coming in for service thanks to james!! Super helpful and knowledgeable! Great customer service couldn’t be happier!
Chet A.
5 out of 5
10/30/2021
Courteous and helpful getting our Beetle back to its best. Thanks very much. Chet
Kelsey O.
4 out of 5
10/27/2021
I appreciate the timely and friendly service.
Valerie T.
5 out of 5
10/26/2021
The service is always very professional...
Richard B.
3 out of 5
10/26/2021
Worst service in 20+ years of vw ownership at Langan/ Vernon vw. Will be my last vehicle from them. Have a great day
Alice N.
5 out of 5
10/26/2021
Thank you! Great experience at Vernon VW. Helpful and friendly and courteous staff

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