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Real Reviews From Verified Customers

Service Center Review Summary

5 star 635 reviews 63%
4 star 240 reviews 24%
3 star 38 reviews 4%
2 star 49 reviews 5%
1 star 53 reviews 5%
Review Us
Leonard F.
5 out of 5
3/25/2023
Very polite.
Roxann W.
1 out of 5
3/23/2023
I had provided an oil change coupon when I dropped off the car but it wasn’t applied when the bill was settled.
Nancy M.
5 out of 5
3/23/2023
Thank you all!
Brian F.
5 out of 5
3/23/2023
Diana is extremely efficient, professional, and courteous. If not for her, the service to my vehicle would still not be accomplished. Thank you Diana.
Peter H.
5 out of 5
3/20/2023
The person behind the counter was very helpful. Gave me all the information I needed, and I would definitely come back because of her service of quality.
Joshua W.
2 out of 5
3/18/2023
Well my heat shield is still vibrating and when I accelerate my car it’s still shaking and vibrating. I feel like the service department has fail me and my car buying experience veron is just poor. As a single parent I thought going to a good dealer was the right choice but now I just feel like I got screwed over on my car buying experience. I’ll be leaving a google review shortly about my experience. I’ll be bringing the car to a outside mechanic to see what you guys are hiding from fixing my car properly
Erenst A.
5 out of 5
3/18/2023
Very good and pleasant service team.
Salvatore P.
4 out of 5
3/17/2023
Dianna is the best
Sarah C.
4 out of 5
3/14/2023
Dianna is personable and good at what she does. Vernon VW is lucky to have her.
Karen W.
5 out of 5
3/12/2023
She was so welcoming honest and professional she was a joy to work with! I had confidence in her ability to explain everything about my car and concerns she knew what she was talking about It was refreshing to deal with someone this honest
Sophia N.
5 out of 5
3/11/2023
Thanks
Robert K.
5 out of 5
3/10/2023
nice greeting and kept me informed
Lindy K.
5 out of 5
3/9/2023
A+ service!!
Kathleen C.
5 out of 5
3/8/2023
Prompt and efficient.
Brian Y.
5 out of 5
3/3/2023
Dianna was very friendly, communicated timely, and provided a hassle free service experience
Brian S.
5 out of 5
3/1/2023
Friendly service and quick!
David A.
5 out of 5
2/28/2023
Dianna has assisted me several times with my vehicles and provides excellent service! She listens well and answers all questions in a timely manner.
Zbigniew C.
5 out of 5
2/27/2023
Great serviceman
Mark B.
4 out of 5
2/26/2023
$190.00 for a diagnostic? Ridiculous
John L.
5 out of 5
2/23/2023
First rate experience with service agent behind counter. Courteous professional. And very polite. I will be back.

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