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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1088 reviews 64%
4 star 372 reviews 22%
3 star 44 reviews 3%
2 star 98 reviews 6%
1 star 92 reviews 5%
Review Us
Luis L.
5 out of 5
5/19/2020
Great Job & Service, Thank You and continue safe. Luis J Lopez
Stephen Y.
5 out of 5
5/19/2020
John at quick lane very professional and courteous good job!
Samuel G.
3 out of 5
5/17/2020
Cristal was a professional and welcoming when I entered the lobby area.
Robert M.
4 out of 5
5/16/2020
Estevan has helped me out tremendously. I still have an issue though , and he was quick to reschedule for this week. He is determined to get this issue resolved. I have to give a shout out to his co-worker Simon who has also been great. Thank you Robert
Alfredo A.
5 out of 5
5/16/2020
Exelent service and very professional
Carlos L.
5 out of 5
5/16/2020
Great service
Dino R.
5 out of 5
5/16/2020
You are the best. Thank you Dino
Lewis W.
5 out of 5
5/16/2020
Simon is great. He took care of everything. Thanks to all you guys
Mac H.
4 out of 5
5/16/2020
Vehicle runs good. Not sure what kind of mileage I should get.
Candace F.
3 out of 5
5/16/2020
Was not prepared to have to remove plastic from seat & steering wheel & dispose of paper floor mat cover myself before taking possession of my van after service department notified me to pick it up.
Angelica Q.
5 out of 5
5/15/2020
Dominic Lucero has always been an excellent service advisor to work with.
Juan M.
5 out of 5
5/15/2020
Dominic Lucero was fantastic! Excellent service. I will recommend Capitol Ford to all of my friends. Thank you, Juan M
Wayde W.
4 out of 5
5/14/2020
The FORD Team there at Capital was great and my wait time was minimal. Thank you Simon. Wayde
Thomas W.
4 out of 5
5/14/2020
First class experience
Ann R.
5 out of 5
5/13/2020
Simon is great, he went over and beyond expectations.
Louie G.
5 out of 5
5/12/2020
Very professional very helpful. First time I took my vehicle for service. Very pleased. Thank you.
Jacquie H.
5 out of 5
5/11/2020
Simon was very polite and professional. An asset to me and your dealership.
Fermin A.
4 out of 5
5/9/2020
Thank you so Much! Simon we are so grateful for your great job of taking care of our 2017 MKZ. Pick it up today, missed Simon, he was out for Lunch! Hope he enjoyed his lunch like we enjoyed getting our completely Working Lincoln MKZ and looking like a Brand New Car as well! Completely Satisfied!!!! Thanks you again!!! The Abeyta’s
Robert T.
5 out of 5
5/8/2020
All of the Service folks are Great ! Bob Lee 470-0002
Theresa F.
5 out of 5
5/8/2020
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