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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1088 reviews 64%
4 star 372 reviews 22%
3 star 44 reviews 3%
2 star 98 reviews 6%
1 star 92 reviews 5%
Review Us
Todd K.
4 out of 5
5/24/2020
Crystal is awesome
Overhead Door.
5 out of 5
5/24/2020
Yes
Rob D.
5 out of 5
5/24/2020
Awesome service. Cristal was excellent.
Mike G.
5 out of 5
5/24/2020
Easy check in, great explanation of what the tech found, fast repair and easy checkout at a good price. I will continue to get service at Capitol Ford.
Jack H.
5 out of 5
5/24/2020
True professionals
Adrian A.
4 out of 5
5/24/2020
The tech did a very good job
William H.
5 out of 5
5/23/2020
Estevan and the entire crew were great This is what customer service should be. I am glad my friend recommend you guys. I will definitely be using you again.
Bernadette M.
5 out of 5
5/23/2020
Simon was professional, respectful, curtious, helpful, and answered every question patiently. Thank you for having such awesome people on your Ford team!
Scott R.
4 out of 5
5/23/2020
Always good to bring my vehicle to John Smail and company
John H.
5 out of 5
5/23/2020
All around Good services , Thankyou.!
Isaac V.
5 out of 5
5/22/2020
Great service and wonderful staff
Steve T.
5 out of 5
5/22/2020
Dominic did a great job with taking care of all our needs with our truck thanks Dominic
Tracey S.
5 out of 5
5/22/2020
Very good service
David E.
4 out of 5
5/21/2020
Other than the tiny crush I have developed for E. All of the Ford Employees at Capitol Ford in Santa Fe have treated me with respect, taken every service request or issue that has arisen with the 3 Ford vehicles I have owned over the past 10 years with the same care and compassion you’d expect at a doctor visit. It is reassuring and calming to know they treat the health of my car with the same level of professional care. Thankyou all!
Phil V.
5 out of 5
5/21/2020
Excellent service. Crystal was very nice & professional. Definitely will use Quick Lane in the future.
Joe S.
5 out of 5
5/20/2020
Job well done in a timely manner
Gavin M.
5 out of 5
5/20/2020
Service was done quickly and John Smail and staff were great. It's the only place I go for service on both my Fords.
George M.
5 out of 5
5/20/2020
Fast, efficient, professional
Cervando G.
5 out of 5
5/20/2020
Perfect service! Very helpful and super quick!
Lesley G.
5 out of 5
5/19/2020
John is always great!

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