Service Center

Real Reviews From Verified Customers

Sherriee D.
5 out of 5
12/25/2021
Completely satisfied
Donald B.
5 out of 5
12/23/2021
I’ve always been treated right at Capital City, thanks
Richard M.
5 out of 5
12/23/2021
I needed a new battery and these folks were very accommodating to get my car back on the road. Thanks for being there and have a Merry Christmas ????????
Steven W.
5 out of 5
12/23/2021
Very friendly staff
Dennis S.
5 out of 5
12/23/2021
Well informed. Service with a smile. Speedy work completed. Happy customer.
Jose B.
2 out of 5
12/22/2021
After they fix a recall of my truck all the lights were in and the steering wheel wasn’t working (the front & back. up and down button) I left it so they can take a look, when I tried to pick it up they surprised me with a charge. I paid! And when finally got my truck to drive it home all the lights were still on! They said an “alteration of the truck” and they also said the can’t do anything about it! I took it to a shop close to my home and oh surprise! They fix it, it was just a bad connection of cables that Dealer people did connected wrong ???? and didn’t even took a time to look at it! So disappointed of the Ford city dealer.
Bill C.
5 out of 5
12/22/2021
Ok
Crystal C.
4 out of 5
12/22/2021
Gayle Bright is a awesome person
Patricia C.
5 out of 5
12/22/2021
Everything is always good at capital city ford. Service and people are wonderful
James R.
2 out of 5
12/19/2021
Staff was kind and efficient, however when I picked my car up, the check engine light was on and I had to return to the dealer. Also I mentioned I wanted them to check a slow leaking tire when they did the rotation and they said there were no problems. When I picked the car up, that tire was down to 28lbs while all others were at 32.
Byrdia L.
2 out of 5
12/19/2021
Capital City Ford failed to deliver quality service. I think Cory as your representative conveys your values.
Norman M.
4 out of 5
12/19/2021
Service was great and quick considering being short staffed but that's going on everywhere. Thumbs up ???????? on the service today.
William A.
5 out of 5
12/18/2021
you guys always take care of me. Thanks.
Daniel I.
5 out of 5
12/18/2021
Always friendly and professional.
William H.
5 out of 5
12/18/2021
I never go anywhere else for repairs.
Tony C.
5 out of 5
12/18/2021
Everyone was very nice and polite and professional
Thomas B.
5 out of 5
12/18/2021
Thanks you for great service
Vincent M.
2 out of 5
12/18/2021
If I had not looked at my receipt I wouldn't have known that they overcharged me the price was ridiculous for an oil change and a diagnostic I end up paying $241 for that and my service advisor I'm sure she didn't even she told me the price I'm sorry she told me the price of the repair hours before I come in and paid it but then I end up paying $241 I will never bring my vehicle back to this place again and even the cashier States that she questions what the guys back there in the back working on these cars do when it comes to these invoices
BRIAN H.
4 out of 5
12/17/2021
Great service. ????
Douglas F.
5 out of 5
12/17/2021
Efficient and timely

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