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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1943 reviews 63%
4 star 681 reviews 22%
3 star 82 reviews 3%
2 star 191 reviews 6%
1 star 172 reviews 6%
Review Us
Mac H.
5 out of 5
5/6/2020
She was courteous, prompt, and thorough. I was completely satisfied with the care of my car.
PATRICIA M.
5 out of 5
5/6/2020
Always excellent service at Capitol City Ford
Sherrie L.
5 out of 5
5/6/2020
Very nice and competent. Love this shop!
Mary A.
5 out of 5
5/6/2020
He is very professional! Thanks, Corey!
Gregory W.
5 out of 5
5/5/2020
Ok
Dominic M.
5 out of 5
5/5/2020
Thanks!!
Nancy F.
4 out of 5
5/5/2020
Teresa has been very helpful every time I’ve had my car there. She is very pleasant and stays on top of things.
Donald M.
5 out of 5
5/5/2020
Excellent experience with Gale the service writer today. Not all of my experiences with the Service department have been.
Linda B.
5 out of 5
5/5/2020
Thank you for quick and friendly service
Shaun M.
2 out of 5
5/4/2020
very disappointed
Paul J.
5 out of 5
5/2/2020
Gale was extremely polite and very helpful.
HERNAN A.
5 out of 5
5/1/2020
Good
Theresa L.
3 out of 5
5/1/2020
Everything was good, the only problem I had was when the person brought my vehicle around they were not wearing gloves, I'm glad I had my disinfected spray with me.
Lisa M.
5 out of 5
5/1/2020
Thank you very much
David B.
1 out of 5
4/29/2020
Was told a valve stem needed replaced on my right tire and ended up cost twice as much as I was quoted. 37.00 to replace a valve stem is ridiculous in my opinion.
LEON F.
4 out of 5
4/29/2020
Service was great. Disappointed when I wanted to order some accessories and was told I have to Come back unto shop time to do this.
Melanie T.
5 out of 5
4/29/2020
Everyone was wonderful!
Ronald G.
5 out of 5
4/28/2020
Teresa is always fantastic. She always remembers me and takes care of things quickly.
Brittney H.
5 out of 5
4/27/2020
Very quick and met my needs.
Mary K.
5 out of 5
4/27/2020
Great job and fast service

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