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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1943 reviews 63%
4 star 681 reviews 22%
3 star 82 reviews 3%
2 star 191 reviews 6%
1 star 172 reviews 6%
Review Us
Yvonne M.
4 out of 5
2/3/2021
He explained everything they checked
JOSEPH A.
5 out of 5
2/3/2021
John is a great customer service representative
Mark B.
5 out of 5
2/2/2021
Great job
Diane C.
4 out of 5
2/2/2021
Corey was very helpful. I made him aware of the vehicle stalling when stopped. He had battery tested and informed me the battery needed to be replaced. He took care of it and kept me updated on the progress. Very great service
Mark L.
5 out of 5
1/31/2021
Great experience as always!!!
Todd W.
5 out of 5
1/30/2021
Theresa is always professional,helpful, courtious and very pleasant. She is very thorough on her feedback as far as how my vehicei is. Thanks
MACHELLA P.
5 out of 5
1/30/2021
AWESOME SERVICE
Dean W.
5 out of 5
1/30/2021
Great experience
Ralph M.
4 out of 5
1/30/2021
Appreciate your concern about our vehicle. We have the upmost trust with Capitol Ford
ROSE S.
5 out of 5
1/30/2021
Yes l was very happy with my service.Thank You Cory Kopatz
DEBERA H.
5 out of 5
1/30/2021
Great job!
Daniel I.
3 out of 5
1/30/2021
When I came in to pay and get my car, I lost an ear bud and didn’t realize it until I was home. I called to see if I dropped it at the dealership. They said they would look. A few minutes later I got a call that they found it. They were a gift from my son. That’s going the extra mile.
Kyle D.
5 out of 5
1/30/2021
John is the best!!
Jennifer P.
4 out of 5
1/28/2021
Teresa was great! Thank you so much for everything! Everyone was very positive, friendly & did a great job! Teresa kept me updated with calls & texts which was great! I appreciate you so much Teresa for everything & all your help & hard work. ????
Nancy M.
5 out of 5
1/28/2021
Friendly and helpful staff
Claryce B.
5 out of 5
1/28/2021
Gail Bright provided exceptional customer service & has won my vote on the #1 service rep in her department. Please give her a BIG shout out from me to keep up the excellent customer friendly service! Claryce B
James S.
5 out of 5
1/28/2021
Thank you please keep up the good work
Daniel D.
1 out of 5
1/28/2021
I picked up my truck the check engine light is on, my oil change was not re set and as it is idling it drips down back and forth really rough. I reset the oil thing myself. I need some things fixed again
LAURA C.
5 out of 5
1/27/2021
Thanks for being so affordable.
Timothy K.
5 out of 5
1/27/2021
Gayle was very nice and helpful.

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